Microsoft Office
Gabriel Sanchez
Enid ,OK
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
RTE Associate
No Man's Land
12.2023 - Current
- Assembled packages according to meet specific customer requirements.
- Operated and maintained packaging equipment with focus on safety and productivity.
- Followed safety protocols to prevent accidents and injuries.
- Verified packages met safety and security standards to reduce damage or errors.
Front Desk MOD
Hotel Gaythering
08.2022 - 11.2023
- Manage online, phone and in-person room reservations.
- Analyze guest requests during their stay to identify different ways of elevate their experience.
- Assist guests with the planning of different events such as parties and business conferences.
- Make sure food/beverage is up to code to sanitation requirements
- Developed and implemented promotional strategies to increase occupancy.
- Handle payment transactions through thedifferent POS systems for the Hotel/Bar.
- Implemented successful strategies to increase customer satisfaction.
- Created and managed accurate occupancy forecasts and budgets.
- Hired and trained new employees, demonstrating best methods for serving clients and guests.
- Monitored inventory levels to confirm compliance with company policy.
Pool Host / Associate
W South Beach / Boucher Brothers
05.2021 - 09.2022
- Handle payment transactions and record all sales on corresponding paperwork
- Handle notes left by guest before reservation to make sure events are performed in the manner that the guest requested
- Overseeing team members and equipment
- Assist guests with lounge chairs, umbrellas, beds, and/or cabanas around the pool or beach
- Ensure to build an experience that is enjoyable and memorable for the guest.
ODP Associate
Walmart
12.2020 - 05.2021
- Perform outbound calls for order management and review of quality of the service provided
- Pick up/Dispense orders in timely manner
- Check quality on the package before giving to the client.
Service Banker/Teller
Bank of the West
05.2019 - 12.2020
- Perform outbound calls for services/sales follow ups
- Organize appointments with the goal of ensuring a better growth for the client/business relationship
- Identify bank offers that can benefit the client
- Assist clients with their financial needs
- Review and report fraudulent transactions done either by the guest or a company.
Senior Guest Advisor (SGA)
GameStop Inc
12.2017 - 05.2019
- Perform outbound calls for pre-sales follow ups
- Identify and execute promotional items in a timely manner
- Assist customers with any questions regarding the product
- Assist store leader with inventory control
- Guide associates on daily tasks
- Plan and execute events for guests' enjoyment.
Store Manager
Baja Wireless
01.2017 - 05.2018
- Manage store's merchandise, incoming shipment, and promotional displays
- Consistently exceed monthly personal and store sales goals
- Stay up to date with new technology
- Assist costumers needs.
Web Store Management
Quality Yachts
07.2014 - 06.2016
- Manage and handle all sales on the online store
- Negotiate agreements, and partnerships to achieve favorable terms and maximize new inventory flow
- Assist buyers with any doubt they have
- Manage promotional offers on different social media platform
- Handle store inventory
Education
No Degree - Computer Science And Programming
Universidad Catolica Andres Bello
Caracas, VenezuelaHigh School Diploma -
Santo Tomas De Villanueva
Caracas, Venezuela07.2013
Skills
- Data Entry
- Computer competencies
- Workplace Safety
- Management Support
- Cross-Functional Teamwork
- POS System Operation
- Inventory Tracking and Management
- Bilingual English and Spanish
- Proficient in Microsoft Office
Knowledge/Skills
- Excellent communication skills including written, verbal and listening ability.
- Able to plan and organize multiple projects, ensuring that they are completed on time.
- Proficient in assessing risks, developing contingency plans, and implementing strategies to minimize project disruptions.
- Proficiency on Microsoft Office, Adobe and familiarity with software like Photoshop, Slack Google Sheets and Monday.
- Aptitude for collaborating with cross-functional teams, to achieve a unified creative vision and successful project execution.
- Meticulously analyze product requirements, specifications, and user feedback to identify and address any inconsistencies, errors, or potential issues.
- Bilingual fluent in English/Spanish.
- Proficiency in identifying issues, analyzing data, and implementing effective solutions to overcome obstacles and achieve project
References
- Matt Downey, manager@gaythering.com
- Nathan Diaz, 917-432-7708
- Tarra Stemen, 580-747-8772
- Laura Burdick, 580-233-3200
- Joe Mamari, 561-541-1414
Software
Slack
ToastPOS
Timeline
RTE Associate
No Man's Land
12.2023 - Current
Front Desk MOD
Hotel Gaythering
08.2022 - 11.2023
Pool Host / Associate
W South Beach / Boucher Brothers
05.2021 - 09.2022
ODP Associate
Walmart
12.2020 - 05.2021
Service Banker/Teller
Bank of the West
05.2019 - 12.2020
Senior Guest Advisor (SGA)
GameStop Inc
12.2017 - 05.2019
Store Manager
Baja Wireless
01.2017 - 05.2018
Web Store Management
Quality Yachts
07.2014 - 06.2016
No Degree - Computer Science And Programming
Universidad Catolica Andres Bello
High School Diploma -
Santo Tomas De Villanueva