Gabriel Semons
Wauwatosa
Summary
Professional with proven track record in delivering high-quality team results. Skilled in effective communication, problem-solving, and time management. Strong focus on team collaboration or independent work, adaptability, and meeting organizational goals. Well-versed in fostering productive and supportive work environment, always willing to learn new skills or faster processes of getting things done more efficiently.
Overview
10
10
years of professional experience
Work History
Team Lead
Slick City Action Park
Wauwatosa, WI
06.2025 - Current
- Tactfully and pleasantly deal with guests
- Ensures each guest receives outstanding service
- Strong team player able to work independently with minimal supervision
- Exceptional organizational ability, high attention to detail, and ability to multi-task
- Able to work and willingness to work flexible hours including weekends, nights, and holidays to meet the needs of the business.
- Willingness to learn, be cheerful, with a positive attitude
- Serve as party host for large gatherings and events
- Summer position while transitioning into University
IT Systems & Security Intern
La Casa de Esperanza
Waukesha, WI
06.2024 - 09.2024
- Provided Summer Internship support for IT Systems, Cybersecurity & Network Administrative – Assignment Client based in Waukesha, WI. Charter School network environment - VITA Tax program – Weatherization program – Community of Financial Stability program – Early Childhood Education program
- Installed latest agent of Endpoint Detection and Response (EDR) updates on all users' computers to ensure continuous monitoring for timely deployment of security patches and software updates to mitigate vulnerabilities and enhance system security, reducing the risk of cyber threats and data breaches.
- Provide IT support for HR onboarding Created user accounts and granted user access by following established access control policies and procedures, ensuring proper user authentication and authorization, thereby safeguarding sensitive information and maintaining data confidentiality and integrity.
- Provided IT support for the VITA Tax program – setup expansion project affiliated with the IRS Tax building department – location Downtown Milwaukee, WI
- Conducted hardware and software installations and upgrades to enhance system performance and functionality, ensuring that systems meet security standards and compliance requirements, thereby reducing the risk of system vulnerabilities and improving overall operational efficiency.
- Removed viruses and malware from computers by performing thorough malware scans and implementing remediation measures, minimizing the impact of cyber infections on system operations and data security, thus safeguarding the organization's digital assets and reputation.
- Ensured on all PC and Laptop enabled with Infosec tool N-able N-central Remote Monitoring and Management Solution for the protection of all secured User/Client Data
- Provide IT Desktop Support through Windows 11 Deployment Refresh Team Project Upgrade from Windows 10 over to Windows 11 Operating systems
- Support student new and existing Chromebook Operating System setups
- Support student new and existing Tablets Operating System setups
- Provide support with Google Admin Console – G-Suite for Education – Google Workspace – Google Cloud Platform (GPC)
IT Systems & Security Intern
La Casa de Esperanza
Waukesha, WI
07.2023 - 09.2023
- Provided Summer Internship support for IT Systems, Cybersecurity & Network Administrative – Assignment Client based in Waukesha, WI. Charter School network environment - VITA Tax program – Weatherization program – Community of Financial Stability program – Early Childhood Education program
- Installed latest agent of Endpoint Detection and Response (EDR) updates on all users' computers to ensure continuous monitoring for timely deployment of security patches and software updates to mitigate vulnerabilities and enhance system security, reducing the risk of cyber threats and data breaches.
- Provide support for HR onboarding Created user accounts and granted user access by following established access control policies and procedures, ensuring proper user authentication and authorization, thereby safeguarding sensitive information and maintaining data confidentiality and integrity.
- Conducted hardware and software installations and upgrades to enhance system performance and functionality, ensuring that systems meet security standards and compliance requirements, thereby reducing the risk of system vulnerabilities and improving overall operational efficiency.
- Removed viruses and malware from computers by performing thorough malware scans and implementing remediation measures, minimizing the impact of cyber infections on system operations and data security, thus safeguarding the organization's digital assets and reputation.
- Ensured on all PC and Laptop enabled with Infosec tool N-able N-central Remote Monitoring and Management Solution for the protection of all secured User/Client Data
- Provide IT Desktop Support through Windows 10 Deployment Refresh Team Project Upgrade from Windows 7 over to Windows 10 Operating systems
- Support student new and existing Chromebook Operating System setups
- Support student new and existing Tablets Operating System setups
- Point of Sale (POS) implementation setup for Charter School Windows 10 software and configuration with scanner and ID cards (barcode) for students
IT Service Intern
Summer MPS (Internship)
Milwaukee, WI
06.2016 - 08.2016
- Position/Duties: Intern with Onsite IT support Technician through the MPS Division of Technology department where I learned hands on responsible repair of laptop or computer PC’s and reimaging School lab computers from Windows 7 over to Windows 10.
- Internship also allow me to learn how to work with others while dealing with a group project over the Summer of 2016.
- Result: School labs were ready all with Windows 10 for students starting up again in the Fall of school year 2016/2017. Location: MacDowell Montessori school (old Juneau building) Bluemound Rd, Milwaukee, WI.
Education
High School - Graphic Art Technology
Wauwatosa West High School
Wauwatosa, WI01-2025
Skills
- Ability and understanding to research, analyze and compile operational data to solve problems handling diagnostics or configurations infosec tools, Familiar with tools using Graphic Art Technology and Design Adobe photoshop, lightroom and adobe fresco Ability to prioritize and maintain a large volume of work tasks meeting deadlines, Ability and understanding to be flexible and adapt to a fast paced and changing of business environments, Good understanding and attention to detail,good written communication skills, Working Knowledge of MS Word, Excel, Power point, Outlook applications, Working Knowledge of Desktop Support
Accomplishments
- Tru Skool Art Gallery Showcase 2025
- Wauwatosa West Track & Field athlete 2021 – 2025
- Wauwatosa West Track & Field advancement from JR Varsity to Varsity 2023 (Junior year)
- Summer IT Internship 2023 invitation – La Casa de Esperanza
- Summer IT Internship 2024 invitation – La Casa de Esperanza
- Summer IT Internship 2024 promotion to Lead IT Intern by IT Systems & Security manager to lead and teach other IT Interns – La Casa de Esperanza
- Wauwatosa West – Tosa Trojan Theater Play 2015 - Tosa Trojan’s Theater Play The Wizard of Oz. Auditioned three nights in a row. Each night a number was called if you were to return the following afternoon. Casting results were in and achieved making the final audition. Casting role in The Wizard of Oz play – 1 out of 30 or 40 munchkins in munchkin land. The Audition was for the entire Wauwatosa school district to cast this role. I felt really excited to make the final take. The Play involved remembering coordinated dance and music and reading lines of script. The Play when ready opened up to the Public where we performed for close to a whole week. The audience gave a standing ovation at the end of each night
Timeline
Team Lead
Slick City Action Park
06.2025 - Current
IT Systems & Security Intern
La Casa de Esperanza
06.2024 - 09.2024
IT Systems & Security Intern
La Casa de Esperanza
07.2023 - 09.2023
IT Service Intern
Summer MPS (Internship)
06.2016 - 08.2016
High School - Graphic Art Technology
Wauwatosa West High School
QUALIFICATIONS
- Infosec Certificate - Network Defense Essentials (NDE)
- Qualys Certified Cybersecurity Asset Management (CSAM)
- Learned the Ability to prioritize and maintain a large volume of work meeting deadlines
- Learned the Ability to be flexible and adapt to a fast paced and changing business environments
- Learned to have Strong attention to detail with service tickets and excellent written communication skills
- Learned to be Coachable – Teachable – Trainable, strong will to learn new things to enhance
- Professional development within IT internship
- Learned to Work well independently and with teammates
- Learned the Ability to work collaboratively between multiple department units to plan or follow through with Project management manager(s).
- Learned Graphic Art Technology and Design
- Learned Adobe Studio Suite
- Intermediate Apple iPad & iPhone content creation Graphic Design
- Graphic Art and Design Portfolio