Gabriel Sierra
Miami Beach,FL
Summary
Dedicated recreational protective service worker with proven ability to respond to emergency situations swiftly and appropriately. Safety-conscious professional with positive attitude and great problem-solving skills. Assesses and evaluates risks to keep everyone safe. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Pool Attendant
Firstservice Residential Leasing Mn
01.2023 - 08.2023
- Observed recreational users to detect safety concerns and prevent ongoing violations.
- Moved umbrellas and lounge chairs at request of guests.
- Monitored access to entry and exit points to avoid congregating.
- Checked side duty list for opening and closing procedures.
- Collected and replenished pool towels while monitoring inventory to minimize loss.
- Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
- Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
Retail Worker
The Fresh Market
06.2022 - 12.2022
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Answered questions about store policies and addressed customer concerns.
- Used POS system to process sales, returns, online orders and gift card activations.
- Approached browsing customers to initiate conversations to determine buying preferences.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Helped customers complete purchases, locate items and join reward programs.
- Assisted customers with prompt and polite support in-person and via telephone.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Maintained customer satisfaction with quick and professional handling of product returns.
Education
High School Diploma -
Miami Dade College
Miami, FL12.2023
Skills
- Pool Operations
- Weather Observation
- Equipment Operation
- Customer Needs Assessments
- Company Quality Standards
- Service Quality
- Customer Experience
- Guest Satisfaction
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Pool Attendant
Firstservice Residential Leasing Mn
01.2023 - 08.2023
Retail Worker
The Fresh Market
06.2022 - 12.2022
High School Diploma -
Miami Dade College
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