Gabriel Suarez
Lake Mary,FL
Summary
Dynamic professional with experience at Foundever, excelling in customer service and compliance. Proven ability to adapt quickly and enhance team productivity. Skilled in protective equipment usage and power tool operation, consistently exceeding performance metrics while fostering strong customer relationships through exceptional service. Committed to continuous learning and improving operational efficiency.
Experienced with surface preparation, paint mixing, and tool maintenance. Utilizes teamwork and adaptability to support painting projects effectively. Strong understanding of maintaining clean and safe work environments.
Overview
5
5
years of professional experience
Work History
Painter Helper
AshtonPainting
02.2020 - Current
- Supported safe working conditions by properly setting up ladders, scaffolding, and other equipment for use by painting team members.
- Enhanced the efficiency of painting projects by preparing surfaces and materials ahead of time.
- Assisted in completing jobs on schedule by maintaining a clean and organized work environment.
- Performed essential maintenance tasks such as cleaning brushes, rollers, and tools after each use for optimal performance during future projects.
- Improved overall project quality by ensuring proper application techniques and attention to detail during painting tasks.
- Exhibited strong teamwork skills while working closely with fellow painter helpers and lead painters throughout each project phase.
- Increased work productivity by quickly adapting to new tools, techniques, and best practices in the painting industry.
- Streamlined project timelines by assisting in the transportation of materials and supplies between job sites as needed.
Bank Customer Service Representative
Foundever
04.2024 - 02.2025
- Maintained high-level knowledge of bank policies, procedures, and regulations to ensure compliance in all transactions.
- Addressed customer inquiries, requests and complaints with courtesy and professionalism.
- Assisted customers with navigating bank systems, completing transactions and opening or closing accounts.
- Collaborated with team members to achieve branch sales targets by promoting banking products and services.
- Managed high volumes of daily calls while maintaining a professional demeanor under pressure.
- Assessed client needs proactively during interactions, offering tailored solutions that aligned with their financial objectives.
- Stayed current on banking products, services and regulations to continue delivering top-notch service and support.
- Coordinated with other departments to expedite customer requests, demonstrating excellent teamwork skills that contributed to overall branch success.
- Investigated disputes and handled suspected fraud with diligence and attention to detail.
- Answered bank phone lines and directed customers to appropriate department to address concerns.
- Reviewed information in customer accounts and made recommendations for new products and services.
- Strengthened customer relationships by upholding strict standards and delivering fast, friendly customer service.
- Educated customers about available services, products and bank resources.
- Supported fraud prevention efforts by diligently monitoring transactions for suspicious activity and escalating concerns as needed.
- Exceeded performance metrics by consistently meeting or surpassing productivity goals.
- Built strong relationships with customers, fostering trust and loyalty through exceptional service.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
Food Prep Cooking Assistant
Papa Joe's Pizza and Pasta
02.2021 - 02.2024
- Completed prep work ahead of schedule during busy shifts to help reduce wait times for customers.
- Operated various kitchen equipment safely such as grills, ovens, fryers, and mixers for optimal results in meal preparation.
- Managed portion control effectively to maintain consistency in serving sizes while reducing food costs.
- Kept accurate inventory records to ensure sufficient stock levels and minimize spoilage.
- Maintained a clean and organized workspace, ensuring compliance with health and safety guidelines.
- Participated in regular staff meetings to stay updated on menu changes, upcoming events, and kitchen procedures, ensuring seamless operations.
- Supported catering events by preparing large quantities of food within tight deadlines, resulting in successful functions.
Education
Associate of Arts -
Seminole State College of Florida
Sanford, FL06-2027
High School Diploma -
Seminole High School
Seminole, FL05-2023
Skills
- Protective equipment usage
- Power tool operation
- Hand tool proficiency
- Continuous learning attitude
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Bank Customer Service Representative
Foundever
04.2024 - 02.2025
Food Prep Cooking Assistant
Papa Joe's Pizza and Pasta
02.2021 - 02.2024
Painter Helper
AshtonPainting
02.2020 - Current
Associate of Arts -
Seminole State College of Florida
High School Diploma -
Seminole High School