Gabriel Tobias
St Petersburg,FL
Summary
Bilingual self-assured professional skilled in interpersonal communications with excellent client engagement skills . Problem-solver with great personality. Natural leader with passion for team building and promoting positive company morale. Detail-oriented administrative assistant with experience in data entry and office management. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Talent for interacting with staff at all levels of organization and public.
Overview
10
10
years of professional experience
Work History
Customer Service
Contours Rx
01.2016 - Current
- Assisted in Retail sales
- Office Inventory control
- Answered constant flow of customer calls with minimal wait times.
- Updated account information to maintain customer records.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and company alike.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Improved customer service ratings and accurately solved problems using active listening and customer service skills.
Owner
Tobias Household Essentials Management & More
01.2019 - 02.2023
- Schedule Monthly appointments of client list of over 15 clients
- Purchase inventory and stock
- Property management, cleaning, and personal assistant services for clientele
- Perform accounting and administrative task for business as well as clients.
Retail Management
Goodnight Moon Fine Linens Gifts & More
01.2014 - 01.2018
- Building a clientele and following up on customer needs
- Maintaining standards of cleanliness, maintenance, and organization
- Achieve targeted sales goals
- Inventory receiving and management
- Maintained operations of Point of Sales functions to ensure accurate store reporting and accounting
- Merchandise store and execute window displays
- Maintain display fixtures.
Host
Tryst Gastro Lounge
01.2014 - 01.2016
- Responsible for opening restaurant and working in team environment to cater to guest needs
- First point of contact for guest responsible for greeting seating and accommodating reservations
- Assisted in food running and bussing during busy hours of dining and when short staffed
- Responsible for training new Host/Hostesses.
Assistant City Director
Montanans For Free and Fair Elections
08.2014 - 01.2015
- Recruited, interviewed, and staffed office of fifty field canvassers
- Managed turf allocation, linking fifty-person staff to assigned turf
- Trained Staff statewide, teaching effective canvassing skills to succeed in field
- Contacted voters, collecting information crucial to successful campaign.
Education
AS Business Management - Management And Leadership
St. Petersburg College
St Petersburg, FL05.2024
Diploma - Culinary Arts & Photography
Osceola Fundamental High School
Seminole, FL01.2010
Skills
- Client satisfaction
- Meticulous attention to detail
- Issue Resolution
- Entrepreneurial personality
- Relationship Building
- Team Collaboration and Leadership
References
Furnished upon request.
Languages
Spanish
Native or Bilingual
Timeline
Owner
Tobias Household Essentials Management & More
01.2019 - 02.2023
Customer Service
Contours Rx
01.2016 - Current
Assistant City Director
Montanans For Free and Fair Elections
08.2014 - 01.2015
Retail Management
Goodnight Moon Fine Linens Gifts & More
01.2014 - 01.2018
Host
Tryst Gastro Lounge
01.2014 - 01.2016
AS Business Management - Management And Leadership
St. Petersburg College
Diploma - Culinary Arts & Photography
Osceola Fundamental High School
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