Summary
Overview
Work History
Education
Skills
Websites
References
Timeline
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Caleb Neumann

Eden Prairie,MN

Summary

Strategic and relationship driven professional with a passion for creating value through strong partnerships and collaborative problem-solving. Known for quickly understanding complex systems and identifying innovative solutions that drive impactful change. Combines big-picture thinking with meticulous attention to detail, consistently delivering results through strategic initiatives and a solution-oriented approach.

Overview

5
5
years of professional experience

Work History

Strategic Account Manager

Northern Contours
09.2023 - Current

Drive sales growth and client retention for the largest OEM 3DL door supplier in North America, specializing in the Home Organization Segment. Cultivate strategic relationships, and implement process improvements to optimize partnerships and enhance operational efficiency.

  • Strengthened key accounts by reclaiming lost business and securing Northern Contours' position as a preferred vendor.
  • Leveraged comprehensive analysis of large OEM market data to pinpoint growth opportunities and preempt potential loss leaders, driving proactive measures for sustainable business growth.
  • Lead cross-functional customer success teams to enhance customer experience.
  • Recognized for leadership and communication, earning executive praise during high-stakes client negotiations.

Chief Operating Officer

Kind Lips
06.2021 - 10.2023

Transformed the trajectory of a start-up through strategic leadership, and effective management. Quickly identified areas in need of improvement and prioritized tasks based on the immediate financial impact on cash flow.

  • Reduced chargebacks from the largest distributor, resulting in improved financial stability.
  • Established strong connections with distributors by identifying and resolving issues with overdue invoices.
  • Significantly improved cash flow by identifying and collecting years' worth of unpaid invoices.
  • Implemented inventory management strategies that reduced average inventory from 11.65 months on hand to 3.6 months on hand.
  • Developed partnerships with over 200 point-of-sale locations, including all Altar'd State locations.
  • Achieved a cost reduction of over $100,000 within the first year by optimizing expenses.
  • Personally managed the Amazon account and improved the average ROAS from 0.93 to 1.97, achieving a remarkable growth rate of 222% through consumer insights and effective PPC advertising.

Account Manager ISSR

UFP Industries
08.2019 - 03.2021

Successfully managed relationships with all Lowe's and Home Depots in northern California, Oregon, and Reno, Nevada.

  • Introduced new product lines directly in-store, resulting in addition of 5-8 new SKUs at 20+ stores.
  • Consistently balanced all duties while actively seeking and nurturing new business opportunities.

Education

Bachelor of Science - Biology

University of Wisconsin-La Crosse
La Crosse, WI
05.2019

Skills

  • Proficient in Verbal and Written Clarity
  • Consumer Behavior Analysis
  • Performance-Driven Data Analysis
  • Early Pattern Recognition
  • Navigating Time-Sensitive Challenges
  • Task Prioritization
  • Team Collaboration
  • Incorporates Varied Viewpoints
  • Effective Sales Strategy Design
  • Strategic Market Analysis
  • National Program Management
  • Motivating Independent Sales Representatives

References

  • Scott Terry, UFP Industry Manager, (480)797-7245
  • Jenna Zais, Kind Lips Office Manager, (651)322-0528

Timeline

Strategic Account Manager

Northern Contours
09.2023 - Current

Chief Operating Officer

Kind Lips
06.2021 - 10.2023

Account Manager ISSR

UFP Industries
08.2019 - 03.2021

Bachelor of Science - Biology

University of Wisconsin-La Crosse
Caleb Neumann