Gabriel Valencia
Santa Ana,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking Ready Mix Driver well-versed in road rules, customer service standards and concrete handling procedures. Good time management and reporting skills. Enthusiastic about working efficiently and maintaining high customer satisfaction.
Overview
19
19
years of professional experience
Work History
Ready Mix Driver
Robertson's Ready Mix Concrete. Inc.
03.2023 - Current
- Maintained proper slump and temperature of concrete in line with customer needs.
- Performed pre- and post-trip inspections on vehicles to identify and note concerns.
- Planned efficient routes by accounting for traffic, road conditions and construction.
- Built and deepened relationships with clients like construction companies.
- Transported ready mixed concrete from plant to construction job sites in alignment with specifications.
- Inspected, serviced and cleaned mixer truck and equipment, focusing on safety.
- Followed safe vehicle operations procedures to protect team members and equipment from damage.
Sales Center Manager
SCP Distributors, POOLCORP
03.2005 - 01.2023
- Managed work and performance of more than 10 employees.
- Checked facility, employee work and service levels to maintain compliance with company and industry standards.
- Processed payroll for over 10 employees as part of sound human resources and financial management strategies.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Prepared annual budgets with controls to prevent overages.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Devised and deployed successful marketing strategies, dramatically boosting store ranking.
- Interacted well with customers to build connections and nurture relationships.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Education
High School Diploma -
Santa Ana Valley High School
Santa Ana, CA06.2000
Skills
- Weather Watching
- Documentation Skills
- Customer Relations
- Schedule Coordination
- Incident Reporting
- Concrete Mixing Procedures
- Equipment maintenance
- CDL license proficiency
- Attention to detail
- Teamwork and collaboration
- Customer service orientation
Timeline
Ready Mix Driver
Robertson's Ready Mix Concrete. Inc.
03.2023 - Current
Sales Center Manager
SCP Distributors, POOLCORP
03.2005 - 01.2023
High School Diploma -
Santa Ana Valley High School
Similar Profiles
Edward LopezEdward Lopez
Ready Mix Truck Driver at Robertson's Ready Mix Concrete. Inc.Ready Mix Truck Driver at Robertson's Ready Mix Concrete. Inc.
Josue RojasJosue Rojas
Driver/Trainer at Robertson's Ready Mix Concrete. Inc.Driver/Trainer at Robertson's Ready Mix Concrete. Inc.
Moses CardonaMoses Cardona
Ready Mix Concrete Truck Driver at Robertson's Ready Mix Concrete. Inc.Ready Mix Concrete Truck Driver at Robertson's Ready Mix Concrete. Inc.