Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gabriel Vasquez

Woodstock,Georgia

Summary

I'm a hard-working student looking to break into the IT field with personal knowledge of computer hardware pieces and how to configure them, I have training in using Windows settings, tools, and command line prompt, as well as being able to troubleshoot Windows operating systems. I also have the knowledge to go and find what's needed in the active directory and basic knowledge of commands used in Linux. I'm looking to start a career in this field and am able to put both experiences in customer service and knowledge of computer hardware and software together to give people quick and proper solutions

Overview

3
3
years of professional experience
1
1
Certification

Work History

Janitorial Worker

Abm Industries Inc De
04.2022 - 02.2023
  • Stored, used and disposed of cleaning chemicals and supplies.
  • Followed strict schedules, cleaning according to facility usage.
  • Maintained accountability for building keys, master keys and access cards.
  • Notified building managers about needed repairs to maintain public safety.
  • Set up and removed furniture, equipment and supplies required for meetings and special events.

Cashier

Taco Bell
08.2020 - 04.2022
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Helped customers find specific products, answered questions and offered product advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Trained new team members in cash register operation, stock procedures and customer services.

Education

Bachelor of Science - Cybersecurity And Information Assurance

Western Governors University
Salt Lake City, UT
02.2027

Skills

  • CompTIA A Certified
  • Google IT Support Certified
  • Customer Service
  • LAN/WAN
  • Hardware and Software Repair
  • Maintenance and Repair
  • Multitasking
  • Social Perceptiveness
  • Product Knowledge

Certification

  • CompTIA A+ ce, CompTIA - 2023
  • Code: YKNSM5J5M1R4QEWJ
  • Verify at: http://verify.CompTIA.org


  • Google IT Support Professional Certificate
  • Verify this certificate at: https://coursera.org/verify/profession al-cert/DCYADS9DJJWS



Timeline

Janitorial Worker

Abm Industries Inc De
04.2022 - 02.2023

Cashier

Taco Bell
08.2020 - 04.2022

Bachelor of Science - Cybersecurity And Information Assurance

Western Governors University

Similar Profiles

CREATE PROFILE
Gabriel Vasquez