Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Computer Technician
Independent job
02.2018 - 04.2021
Documented changes and actions in computer-based tracking system.
Assisted customers with technical support inquiries.
Explained technical information in clear terms to promote better understanding for non-technical users.
Installed necessary software programs to meet specific user needs and enhance workflow capabilities within departments.
Refurbished PC systems and peripherals such as monitors, networking equipment, printers, and more.
Replaced defective components and parts on malfunctioning computers and office machines.
Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
Warehouse staff
Data Tech, Inc
09.2021 - 03.2023
Assemble pallets with numerous products (toners, printers, TV's, batteries)
Operate forklift and other warehouse equipment to load, unload, and move products and materials
Maintain accurate inventory records and ensure product availability for customer orders
Assist with general warehouse duties as needed
Help with logistics (almost every task or role was performed with a forklift).
Brand Ambassador
Reign Storm
06.2023 - 01.2024
Developed recap reports to communicate competition trends, product introductions and new promotions.
Exceeded client expectations through timely event set-up, professional demeanor, and proactive problem-solving skills.
Worked with team to achieve sales goals for products.
Engaged customers to communicate key product features.
Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
Provided exceptional customer service to drive satisfaction.
Communicated product information with confidence and educated consumers about company.
Procurement Specialist
ImeqUSA (Industrial Material & Equipment)
03.2023 - Current
Built relationships with vendors to negotiate ideal terms for purchases.
Reduced production downtime by overseeing quality control and assembly.
Championed sustainability efforts by selecting eco-friendly materials and suppliers with strong environmental policies.
Managed a diverse portfolio of suppliers, ensuring timely delivery of goods and services at competitive prices.
Utilized software to order, track and invoice product shipments.
Monitored pricing trends and negotiated pricing to optimize profitability.
Maintained ongoing communication with suppliers to promote workflow and respond to inquiries.
Researched and identified potential new suppliers to increase vendor base.
Reduced procurement costs by implementing strategic negotiation tactics with suppliers.
Improved client relationships through regular communication and collaboration, enhancing overall service quality.
Updated accounts and maintained long-term relationships with clients.
Boosted client satisfaction by effectively addressing concerns and providing tailored solutions.
Managed a diverse portfolio of accounts, ensuring each client received personalized attention tailored to their unique needs.
Education
High School
U.E.P Los Arrayanes, Caracas
No Degree - Cybersecurity
University of Miami
Miami, FL
06.2024
Skills
Quick learning and autodidactic
Logical mindset
Excel
Proficient in Python basics (programming)
IT general knowledge
Writing and verbal communication
Strong team work ethic
Supplier Relationship Management
Vendor Relations
Purchasing Processes
Languages
English
Spanish
Timeline
Brand Ambassador
Reign Storm
06.2023 - 01.2024
Procurement Specialist
ImeqUSA (Industrial Material & Equipment)
03.2023 - Current
Warehouse staff
Data Tech, Inc
09.2021 - 03.2023
Computer Technician
Independent job
02.2018 - 04.2021
High School
No Degree - Cybersecurity
University of Miami
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