Gabriel Zeledon
Zephyrhills,FL
Summary
Dedicated professional with strong customer service and effective communication skills. Experienced in customer relationship management and sales strategies, I am malleable and ready to enhance client satisfaction and drive business growth.
Overview
4
4
years of professional experience
Work History
Ship Dock
Amazon
Tampa, Florida
08.2024 - Current
- Loaded and unloaded shipments, ensuring safe handling and timely delivery of products.
- Operated forklifts to move pallets and materials efficiently in the warehouse.
- Implemented safety protocols to minimize hazards and ensure compliance with regulations.
- Maintained inventory accuracy through regular cycle counts and timely system updates.
- Collaborated with team members to streamline daily order fulfillment processes, improving workflow efficiency.
- Organized warehouse layout for optimal space utilization and accessibility of items.
Insurance Agent
Mutual Of Omaha
Tampa, Florida
01.2024 - 09.2025
- Processed insurance applications and facilitated timely policy renewals, ensuring client retention.
- Guided clients in selecting tailored insurance coverage options that met their specific needs.
- Informed clients about policy features and benefits, enhancing their understanding and satisfaction.
- Maintained accurate client records in the company's database system.
- Participated in team meetings to discuss product updates and strategies.
Lead Supervisor
Action Installer
Roanoke, VA
06.2022 - 12.2022
- Supervised daily operations, enhancing workflow and team coordination.
- Trained new staff in installation techniques and safety protocols, ensuring compliance and skill proficiency.
- Monitored inventory levels and ordered supplies, supporting seamless installation processes.
Supplement Sales
Fitness factory gym
Managua, Nicaragua
01.2022 - 12.2022
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted customers with inquiries, delivering excellent service that enhanced their shopping experience.
- Engaged customers in conversation, utilizing effective interpersonal skills to build rapport and foster loyalty.
- Processed cash transactions accurately and efficiently during daily operations.
- Maintained organized cash registers and ensured proper cash handling procedures.
- Monitored cash flow and reconciled daily cash drawers for discrepancies.
- Trained new staff on cash handling protocols and customer service standards.
- Collaborated with departments to streamline project completion, ensuring alignment and efficiency.
- Executed daily operational tasks efficiently accurately and efficiently.
Field Assistant
Done Right Merchandising
Mooresville, North Carolina
01.2022 - 06.2022
- Supported project managers by tracking material inventory and supplies.
- Proposed ideas and solutions that improved team collaboration and project outcomes.
- Executed daily operational tasks with precision to support project timelines.
- Prepared job sites for renovations and repairs, ensuring readiness for upcoming work.
Education
Some College (No Degree) - International Finance
Kaiser University
MANAGUA, NICARAGUA Skills
- Insurance processing
- Policy renewal
- Computer operations management
- Script writing
- Regulatory compliance
- Sales strategy
- Customer relationship management
- Cash handling
- Customer service
- Training staff
- Problem solving
- Effective communication
- Bilingual communication
- Customer support
- Conflict resolution
- Sales strategies
- Effective listening
- Upselling strategies
- [Language] translation
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Ship Dock
Amazon
08.2024 - Current
Insurance Agent
Mutual Of Omaha
01.2024 - 09.2025
Lead Supervisor
Action Installer
06.2022 - 12.2022
Supplement Sales
Fitness factory gym
01.2022 - 12.2022
Field Assistant
Done Right Merchandising
01.2022 - 06.2022
Some College (No Degree) - International Finance
Kaiser University