Summary
Overview
Work History
Education
Skills
Accomplishments
Extracurricular Activities
Languages
Certification
Timeline
Generic

Gabriela Acosta

Houston,TX

Summary

Well-rounded professional possessing excellent clerical and team support abilities. Committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Staff Assistant

Community Health Choice
Houston, Tx
09.2023 - 06.2024
  • Creating Onboarding documents for our New Hires and filling them into our system
  • Handled Termination information and filed them in our system to keep constant record
  • Helped agents with any supplies they may need as well as any technology issues helping them to submit tickets for IT
  • Pulled out reports every day of our agents to monitor their time and productivity and ensuring they work their hours throughly
  • Assisted any Members and Workers who needed to be with either a representative or meeting in our building and assuring to provide the correct information

Tax Clerk

Alief Tax Office
Houston, TX
08.2022 - 05.2023
  • Experienced high-pressure tax office professional adept at thriving during busy season
  • Handled check returns, ensuring accurate reconciliation and efficient resolution
  • Handling loose documents - Alphanumeric order
  • Efficiently managing and executing data backup operation, ensuring the security and integrity of critical financial information

Education

BBA - Accounting

Houston Community College
Houston, TX
05-2026

High School Diploma -

Alief Elsik Highschool
Houston, TX
05-2024

Skills

  • Document Control
  • Microsoft Office expertise
  • Meeting Preparation
  • File Organization
  • Mail distribution
  • Call reception
  • Multitasking

Accomplishments

  • Young Professional - Genesys Works
  • Completed 120 hours of professional training in office etiquette, soft skills and communication
  • Developed technical skills including Excel, Word and PowerPoint

Extracurricular Activities

Genesys Works, Ambassador Was responsible to achieve our goal of recruitment for my school to join our program Overpassing our goal, making presentations and presenting for our future seniors as a member myself and present my own experiences through my journey. President, BPA (Business Professionals of America) Provided visionary leadership to the club, setting strategic goals and fostering a culture of excellence. Played a pivotal role in decision-making processes, contributing to the development and implementation of club policies and initiatives. Inspired and motivated club members to actively participate and contribute to the achievement of club objectives. Perfect Attendance Honor Roll FBLA, Member (Future Business Leaders of America) Competed in Accounting 1 making it to state Volunteered to pick up trash all over my school filling up two gallon trash bags.

Languages

English
Professional
Spanish
Professional

Certification

  • Microsoft Excel Specialist
  • Microsoft Word Specialist
  • Microsoft Powerpoint Specialist
  • OSHA Certified

Timeline

Staff Assistant

Community Health Choice
09.2023 - 06.2024

Tax Clerk

Alief Tax Office
08.2022 - 05.2023
  • Microsoft Excel Specialist
  • Microsoft Word Specialist
  • Microsoft Powerpoint Specialist
  • OSHA Certified

BBA - Accounting

Houston Community College

High School Diploma -

Alief Elsik Highschool
Gabriela Acosta