Gabriela Alvarado
Los Angeles,CA
Summary
Proven to excel in high-pressure environments, I enhanced customer satisfaction and operational efficiency at ISS / Guckenheimer through exceptional service and strong multitasking abilities. Leveraging skills in customer service and cleaning, I consistently contributed to positive dining experiences, showcasing a robust work ethic and a team player attitude.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front of House Employee
ISS / Gukenheimer
08.2022 - Current
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
Waitress Trainee
Americana Buffet & Grill
02.2021 - 05.2021
- Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
- Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
- Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
Education
High School Diploma -
Alliance Patti And Peter Neuwirth Leadership Academy
Los Angeles, CA06.2021
Skills
- Strong Work Ethic
- Team player attitude
- Positive demeanor
- Greeting guests
- Customer Service
- Cleaning and organization
Certification
- Food Handler License - Jan 2022- Jan-2025
Languages
Spanish
Native or Bilingual
Timeline
Front of House Employee
ISS / Gukenheimer
08.2022 - Current
Waitress Trainee
Americana Buffet & Grill
02.2021 - 05.2021
High School Diploma -
Alliance Patti And Peter Neuwirth Leadership Academy