Gabriela Amaya
Perris ,CA
Summary
Medical Assistant prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Medical Assistant
Children's Hospital of Orange County
12.2019 - Current
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care
- Directed patients to exam rooms, obtain medical history information, record vital signs
- Performed EKG's and A1C's
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients
- Checking patients in and collecting co-pays
- Sanitized, restocked, and organized exam rooms and medical equipment
- Trained new associates
Medical Assistant
Providence Health & Services
03.2016 - 04.2018
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions
- Enhanced patient care by meticulously recording vital signs and updating patient records
- Managed approximately 30 incoming calls to offer office information, answer questions, and direct calls to staff
Medical Assistant
Advanced Vein Center
01.2015 - 02.2016
- Collect insurance information, co-pays, deductibles, and balances at the time of the appointment
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity
- Conducted patient follow-up calls to monitor treatment progress and answer any questions
Medical Assistant
Anaheim Urgent Care
10.2011 - 10.2014
- Perform general office duties, such as answering telephones, checking patients in, managing patients records, verifying insurances, and collecting co-pays
- Obtained and document patient medical history, vital signs, and current complaints at intake
- Perform EKGs
- Drawing blood, collecting urine samples, and preparing specimens for laboratory testing
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Education
Medical Assistant -
Newbridge College
Santa Ana, CA05-2011
Certification
- BLS CPR/ AED, American Heart Association
- Safety Coach
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant
Children's Hospital of Orange County
12.2019 - Current
Medical Assistant
Providence Health & Services
03.2016 - 04.2018
Medical Assistant
Advanced Vein Center
01.2015 - 02.2016
Medical Assistant
Anaheim Urgent Care
10.2011 - 10.2014
Medical Assistant -
Newbridge College
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