Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Gabriela Anctil

Portland,OR

Summary

Experienced with project management, office administration, childcare/teaching, and client relations. Utilizes expertise in streamlining processes to enhance operational efficiency. Track record of implementing effective communication strategies to ensure cohesive team efforts and successful project outcomes.

Overview

13
13
years of professional experience

Work History

Business Services Coordinator

CBRE
11.2021 - 10.2023
  • Route callers to the proper departments within the company based on their concerns
  • Audit information in the phonebook, email and computer systems to ensure all information is up to date
  • Track all calls and audit information on a smartsheet

Workplace Experience Concierge

CBRE
01.2020 - 11.2021
  • Provide exceptional support to all employees and visitors in the building
  • Assure that all rooms and public spaces in the building are presented at their best quality
  • Utilize appropriate software to perform daily functions of job

Nanny

Individual Families
01.2018 - 10.2019
  • Planned enriching activities to foster the children's imaginations and creativity.
  • Assisted with light housekeeping duties as well as running errands.
  • Provided nutritious meals and snacks according to dietary restrictions or preferences, ensuring balanced nutrition for growing bodies.
  • Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.

Receptionist

Holistic Pet Vet Clinic
03.2017 - 12.2017
  • Check patients in for their appointments, including writing in their chart, checking vitals and talking to clients about reason for visit
  • Create and implement new ideas on ways to make the clinic run more smoothly
  • Deal with difficult clients both in person and over the phone to de-escalate any situations and build great relationships with clients to ensure their trust in receiving their pet's care at our clinic
  • Handle all patient files and sensitive information both in the computer system as well as physical files

Lead Toddler Teacher

WeVillage Pearl
09.2015 - 08.2016
  • Create and implement a curriculum for students, including planning and organizing field trips
  • Provide excellent care for all children under my supervision and maintain relationships with families that use our childcare services
  • Sell memberships and childcare packages to families interested in our care

Nanny

Individual Families
03.2014 - 09.2015
  • Provide transportation for the children while the parents are away at work
  • Plan fun activities to foster the child's imagination and creativity
  • Supervise all children under my care and communicate with parents about child's behaviors

Direct Support Professional

Rise Inc.
05.2013 - 03.2014
  • Distribute necessary medications to clients according to their health plans
  • Supervise disabled clients in their homes to allow them independence to live on their own
  • Track clients' medical needs to provide continual service between shifts

Team Member

Papa John's Pizza
08.2010 - 09.2013
  • Train new employees on each position which included taking orders over the phone, working the cash register, preparing food properly, and ensuring quality on orders
  • Deal with unhappy customers and provide good customer service to their satisfaction
  • Operate the cash register at the front of store as the first person customers interact with

Education

Studied - Business Management

Western Oregon University
Monmouth, OR

Diploma - Esthetics

Bella Institute School of Cosmetology
Portland, OR
09.2012

Skills

  • Mathematics
  • Charting
  • Microsoft Office
  • Proficiency with computers
  • Customer Service
  • Communication
  • Time Management
  • Leadership
  • Creativity
  • Teamwork
  • Adaptability
  • Attentiveness
  • Typing
  • Organization
  • EasyLobby
  • Intellidesk
  • Outlook
  • MindBody program

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Business Services Coordinator

CBRE
11.2021 - 10.2023

Workplace Experience Concierge

CBRE
01.2020 - 11.2021

Nanny

Individual Families
01.2018 - 10.2019

Receptionist

Holistic Pet Vet Clinic
03.2017 - 12.2017

Lead Toddler Teacher

WeVillage Pearl
09.2015 - 08.2016

Nanny

Individual Families
03.2014 - 09.2015

Direct Support Professional

Rise Inc.
05.2013 - 03.2014

Team Member

Papa John's Pizza
08.2010 - 09.2013

Studied - Business Management

Western Oregon University

Diploma - Esthetics

Bella Institute School of Cosmetology

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Gabriela Anctil