Gabriela Artigas
Hialeah,FL
Summary
Adept at enhancing customer experiences and streamlining operations, I leveraged organization skills and tech-savviness at Walmart to ensure timely deliveries and exceptional service. My bilingual abilities and effective communication fostered positive client relationships, achieving a notable increase in customer satisfaction. Skilled in childcare and safety, my diverse background spans roles from receptionist to social media manager, demonstrating versatility and commitment to excellence.
Overview
2
2
years of professional experience
Work History
Spark Driver
Walmart
Miami, FL
11.2024 - Current
- Secured merchandise, avoiding damage during transportation.
- Managed time effectively to meet tight delivery deadlines.
- Demonstrated professional conduct with clients to deliver outstanding customer service.
- Delivered goods and services to customers on time and in excellent condition.
- Bagged customer items in alignment with industry best practices.
Social Media Manager
Luminous Candles Miami
Miami, FL
05.2024 - Current
- Managed daily content creation and curation for Facebook, Twitter, Instagram, and LinkedIn, aligning with brand voice and marketing goals.
- Engaged with and responded to online audience through relevant comments.
- Created social media strategies to increase sales and brand awareness across multiple platforms.
- Selected and adjusted subjects, equipment, and lighting to achieve desired effects.
Receptionist
YMT Behavior Services
Miami Gardens, FL
08.2024 - 11.2024
- Greeted customers, answered general questions and directed to appropriate locations.
- Updated daily log book with information about visitors entering the premises.
- Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.
- Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
- Communicated effectively with families about their child's progress in therapy sessions.
- Monitored the safety of special needs children while participating in recreational activities.
- Verified insurance eligibility for patients.
- Maintained safe play environment.
- Supervised special needs children, meanwhile, their RBTs arrived at the center.
Food Delivery Driver
DoorDash
Miami, FL
07.2024 - 08.2024
- Ensured that the correct order was delivered to the customer.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Ensured timely delivery of food orders to various customer locations, maintaining strict adherence to delivery schedules.
- Navigated local streets and highways with ease using GPS system.
- Picked up meals from local restaurants and dropped off at residential and business customer locations.
Food Delivery Driver
Uber Eats
Miami, FL
07.2024 - 08.2024
- Ensured that the correct order was delivered to the customer.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Ensured timely delivery of food orders to various customer locations, maintaining strict adherence to delivery schedules.
- Navigated local streets and highways with ease using GPS system.
- Picked up meals from local restaurants and dropped off at residential and business customer locations.
Life Insurance Agent
Primerica
Miami, FL
04.2024 - 08.2024
- Nurtured relationships with potential clients through regular communication and engagement.
- Ensured compliance with all applicable laws when issuing policies or making recommendations.
- Communicated with clients to understand needs and identify best policies for each case.
- Completed detailed applications and ensured accuracy of client information.
- Met with division leaders and consultants to discuss strategies to increase sales.
- Developed marketing strategies to compete with other individuals or companies selling insurance.
Receptionist
European Wax Center
Miami Lakes, FL
06.2023 - 08.2023
- Greeted customers, answered general questions and directed to appropriate locations.
- Updated daily log book with information about visitors entering the premises.
- Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.
- Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
Education
Associate of Arts - Marketing
Miami Dade College
Hialeah, FL01-2026
High School Diploma -
Mater Lakes Academy
Miami, FL05-2023
Skills
- Organization skills
- Tech-Savvy
- Appointment scheduling
- Phone etiquette
- Safe driver
- Childcare
- Bilingual
- Typing and filing
- Time management
- Communication skills
Accomplishments
- FBLA Club Member
- Law Society Club Member
- Spanish Honor Society Club Member
- French Honor Society Club Member
- Awarded 3rd Place at FBLA District Competition
- Competed for FBLA State Competition in Orlando, FL
Timeline
Spark Driver
Walmart
11.2024 - Current
Receptionist
YMT Behavior Services
08.2024 - 11.2024
Food Delivery Driver
DoorDash
07.2024 - 08.2024
Food Delivery Driver
Uber Eats
07.2024 - 08.2024
Social Media Manager
Luminous Candles Miami
05.2024 - Current
Life Insurance Agent
Primerica
04.2024 - 08.2024
Receptionist
European Wax Center
06.2023 - 08.2023
Associate of Arts - Marketing
Miami Dade College
High School Diploma -
Mater Lakes Academy
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