Gabriela Avila
Boca Raton
Summary
Detail-oriented and highly skilled Veterinary Technician with experience providing compassionate patient care, assisting in surgical and dental procedures, performing laboratory testing, administering medications and vaccines, monitoring anesthesia, and educating pet owners on preventive care and treatment plans. Strong ability to work efficiently in fast-paced clinical and emergency environments while maintaining accurate medical records and ensuring patient safety. Excellent communication, teamwork, and multitasking skills with a commitment to delivering high-quality veterinary care and exceptional client service.
Overview
6
6
years of professional experience
Work History
Lead surgery veterinary technician
Pet Medical Center of Boca Raton
Boca Raton
08.2022 - Current
- Assisted veterinarians in examinations and surgeries.
- Collected and processed laboratory samples for accurate diagnostic testing.
- Educated pet owners on health care, nutrition, medications and preventive treatments.
- Managed inventory of medical supplies and ensured proper storage protocols.
- Monitored animal behavior and vital signs during procedures and recovery.
- Administered medications and treatments.
- Maintained cleanliness and organization in exam rooms and surgical areas.
- Assisted veterinarians in performing surgical procedures by preparing the operating room, monitoring anesthesia levels, and administering medications to animals.
- Prepared and administered medications as prescribed by veterinarian.
- Performed physical examinations and diagnostic tests, such as x-rays, blood work, urinalysis, and fecal analysis.
- Shaved surgical areas and placed IV catheters in preparation for surgery.
- Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
- Maintained accurate records of all treatment provided to animals including medical history files and vaccination certificates.
- Prepared and reviewed records and consent forms.
- Scrubbed, counted, and packed surgical instruments and drapes for autoclave sterilization.
- Performed dental procedures that include scaling, polishing and removal of teeth
- Maintained a safe environment for staff members and patients by following infection control protocols
- Administered basic life support and first aid to patients in critical situations.
- Provided ongoing support and coaching to employees during training activities.
- Mentored team members to succeed and advance within department and company.
- Monitored progress of trainees through feedback from managers and supervisors.
- Performed preventive maintenance to reduce equipment downtime and extend lifespan.
Receptionist
Clint Moore Animal Hospital
Boca Raton
11.2020 - 07.2023
- Greeted clients warmly and managed front desk operations efficiently.
- Oversaw patient flow and registration in a face paced multi-department hospital environment.
- Managed high-volume patient check-ins while maintaining accurate records and department communication.
- Scheduled appointments for veterinary services and maintained accurate records.
- Assisted in processing patient information and managing billing inquiries.
- Coordinated communication between pet owners and veterinary staff effectively.
- Managed inventory of office supplies and medical forms for smooth operations.
- Handled incoming calls, providing information about services and pricing.
- Supported team members by training new staff on front desk procedures.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Updated and recorded customer or client information to maintain accounts.
- Performed data entry tasks into various computer systems accurately and promptly.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Participated in emergency response drills and maintained knowledge of safety procedures.
- Handled customer inquiries and complaints, providing timely and appropriate solutions.
- Investigated and analyzed client complaints to identify and resolve issues.
Education
Boca Raton Community High School
Boca Raton, FLSkills
- Surgical assistance
- Anesthesia monitoring
- Diagnostic testing
- Medication administration
- Patient recovery
- Client communication
- Inventory management
- Record keeping
- Team mentoring
- Problem solving
- Attention to detail
- Vital signs
- IV medication administration
- Anesthesia administration
- General anesthesia monitoring
- Aseptic techniques
- Laboratory skills
- Dental procedures
- Intravenous catheterization
- Instrument pack sterilization
- Medical history review
- Medication dispensing
- Endotracheal intubation
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Lead surgery veterinary technician
Pet Medical Center of Boca Raton
08.2022 - Current
Receptionist
Clint Moore Animal Hospital
11.2020 - 07.2023
Boca Raton Community High School