Gabriela Ayala Martinez
Amityville,NY
Summary
Motivated & detail oriented Esthetician with over three years of customer service experience & a passion for skincare & helping clients feel confident. Skilled at building strong client relationships thorough excellent communication, professionalism, & personalized care. Recognized for being organized, dependable, & quick learner who thrives in fast paced environment. Dedicated to providing exceptional service while maintaining high standards of cleanliness, safety, & client satisfaction.
Overview
2
2
Languages
1
1
Certification
3
3
years of professional experience
Work History
Waxing Specialist
European Wax Center
07.2026 - Current
- Provided exceptional customer service, ensuring a welcoming and comfortable environment for clients.
- Assisted in maintaining cleanliness and organization of treatment areas to uphold hygiene standards.
- Executed waxing services efficiently while adhering to safety protocols and techniques.
- Educated clients on post-wax care and skin maintenance to enhance their experience and satisfaction.
- Adapted quickly to different client needs, tailoring services to individual preferences and concerns.
Customer Service
Whole Food Market
04.2023 - Current
- Provided exceptional customer service, addressing patient inquiries professionally and compassionately.
- Delivered excellent customer service, addressing inquiries & resolving complaints promptly.
- Maintained strong customer relations and effective customer service standards.
- Assisted stock workers and customer service agents throughout shifts.
Education
Associate of Science - Liberal Arts And Sciences
SUNY, Farmingdale
Farmingdale, NY05.2026
Esthetics - Esthetician
Long Island Nail Skin & Hair Institute
Bethpage, NY12.2024
Skills
- Customer engagement
- Relationship building
- Client satisfaction
- Workflow optimization
- Organization skills
- Hygiene standards
- Skin analysis
- Waxing techniques
Certification
Dermaplaning Certificate
Languages
English
Spanish
Timeline
Waxing Specialist
European Wax Center
07.2026 - Current
Customer Service
Whole Food Market
04.2023 - Current
Associate of Science - Liberal Arts And Sciences
SUNY, Farmingdale
Esthetics - Esthetician
Long Island Nail Skin & Hair Institute