Gabriela Clayton
Rocky Mount,USA
Summary
Detail-oriented and results-driven professional with 7+ years of experience in Customer Service, Banking, Inventory Management, and Warehouse Operations. Thrives in fast-paced, multitasking environments, adept at managing competing priorities to meet deadlines. Strong communication, compliance, and risk management skills. Proficient in Microsoft Office Suite, inventory management, and documentation software. Recognized for exceptional problem-solving and organizational abilities. Eager to contribute to the success and growth of a dynamic organization.
Nutrition professional skilled in delivering comprehensive dietary guidance and support. Known for fostering collaborative team environment and achieving positive results. Reliable and adaptable, with expertise in nutritional assessments and program development, valued for strong communication and problem-solving skills.
Overview
19
19
years of professional experience
Work History
Child Nutrition Substitute
Nash County Public schools
Nashville, NC
04.2024 - Current
- Skill in the use of kitchen utensils and equipment
- Ability to perceive size and serve standard portions
- Ability to read and understand simple written instructions
- Maintained a clean and sanitary kitchen environment, adhering to health and safety guidelines.
- Provided excellent customer service while interacting with students, parents, teachers, and administrators on a daily basis regarding meal services.
- Ensured smooth cafeteria operations by managing daily tasks such as setting up tables, serving food, and cleaning up after meals.
Cycle Counter
Mclane-Warehouse
Battleboro, NC
05.2022 - 04.2024
- Conduct daily location cycle counts and daily local purchase counts
- Perform daily damage reporting and data sheet entry
- Perform critical counts/shorts and warehouse out of stocks
- Compile and submit daily out of stock/ship confirmation reports
- Verify bill of lading and receiving quantity
- Additional duties and/or special projects may be assigned at the position supervisor discretion
- Considerable Knowledge of computer skills and MS Office Suite including Outlook, Word, and Excel
- Demonstrated ability to multi-task including compiling, assimilating, and organizing both printed and electronic information
- Maintained up-to-date knowledge of warehouse management systems to effectively track and manage inventory data.
- Improved inventory accuracy by consistently performing cycle counts and reconciling discrepancies.
- Supported warehouse operations by assisting with receiving, stocking, picking, packing, shipping, and other tasks as needed.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Improved inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Conducted physical inventories, verifying quantities against system records and adjusting as necessary.
- Increased warehouse organization by identifying obsolete or damaged items for disposal or repair accordingly.
- Contributed to successful audits by providing accurate, complete, and well-organized documentation of all performed cycle counts.
- Collaborated with cross-functional teams to address any discrepancies found during the cycle counting process.
Quality Control Checker
Mclane
Battleboro, NC
11.2021 - 05.2022
- Validated product integrity through scanning UPCs or visual inspection, ensuring 100% accuracy in the selection and shipment preparation
- Conducted regular equipment inspections and adhered to servicing procedures, reducing equipment downtime by 15%
- Monitored production operations to ensure that quality standards are met consistently
- Inspected incoming material against purchase order
- Trained other workers in inspection and testing procedures.
Cycle Counter I
Mclane
Battleboro, NC
12.2018 - 11.2021
- Perform daily damage reporting and data sheet entry
- Perform critical counts/shorts and warehouse out of stocks
- Compile and submit daily out of stock/ship confirmation reports
- Verify bill of lading and receiving quantity
- Additional duties and/or special projects may be assigned at the position supervisor discretion
- Considerable Knowledge of computer skills and MS Office Suite including Outlook, Word, and Excel
- Demonstrated ability to multi-task including compiling, assimilating, and organizing both printed and electronic information
- Minimized disruptions to daily operations while performing cycle counts, ensuring minimal impact on productivity levels.
- Contributed to successful audits by providing accurate, complete, and well-organized documentation of all performed cycle counts.
- Played a critical role in maintaining company profitability by identifying opportunities for cost savings related to inventory management practices.
- Promoted a safe working environment within the warehouse through compliance with health, safety, security measures while conducting cycle counts activities.
- Reduced lost items by diligently checking and updating inventory records in a timely manner.
Selector 2
Mclane
Battleboro, NC
04.2018 - 12.2018
- Read or scan labels to identify slot location, product description, and quantity required for each order
- Pull correct quantities of designated products from a slot location and place in a tote or box
- Push tote or box along a static conveyor line, continuing to pull items until order is complete (multiple totes or boxes may be needed)
- Work safely to prevent injury and damage to people and products
- Demonstrated ability to review and process information to assess compliance and to determine conclusions and actions based on applicable laws, rules, and regulations
- Detail-oriented Order Picker with experience working in various large warehouse environments. Seeking similar role where outstanding packing skills and strong commitment to safety will be valued.
- Maintained a safe work environment by adhering to safety protocols, proper equipment usage, and regular housekeeping tasks.
- Developed strong working relationships with peers, supervisors, and other stakeholders to foster a positive and collaborative work environment.
- Upheld company values and policies by consistently demonstrating professionalism, integrity, and a strong work ethic in all aspects of the role.
- Maintained current knowledge of industry trends, warehouse best practices, and relevant technologies to enhance job performance.
Inventory Specialist
RGIS
Rocky Mount, NC
11.2017 - 04.2018
- Tablet technology gives you live progress of your inventory count
- Reliable on-hand counts prevent breakdowns in your programming retailing
- Increased inventory accuracy reduces out of stocks and over stocks
- RGIS training and on-boarding programs are the leading standard within the industry
- RGIS Tablet (Paperless) Inventory provides the most transparent and efficient in-store checking process in the industry
- RGIS proprietary technology and bespoke program allow for a unique customer process
- Flow and Deployment process enables the Count Manager to minimize branch disruption
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
- Conducted regular inventory audits to ensure stock levels were accurately maintained, minimizing discrepancies.
- Enhanced inventory accuracy by implementing new barcode scanning system.
Child Caregiver
Self Employeed
Rocky Mount, NC
07.2014 - 11.2017
- Assisted with activities of daily living, including cleaning, cooking, laundry, bathing, dressing, grooming, and toileting
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Ensured child safety through diligent supervision and adherence to established protocols.
- Administered first aid when necessary, maintaining a calm demeanor during emergencies and handling situations effectively.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Taught children to organize toys, wash hands, and share by leading by example.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Prepared healthy meals following dietary guidelines or specific parent instructions while considering individual food preferences or allergies.
- Collaborated with parents to develop individualized care plans addressing specific needs of their children.
- Promoted healthy habits by encouraging regular exercise, outdoor play, and nutritious meals.
- Developed fine motor skills with hands-on activities such as arts and crafts or puzzles.
Member Service Representative
Self Help Credit Union
Rocky Mount, NC
07.2012 - 11.2017
- Initiate and lead conversations to identify and assess member needs
- Maintain and enhance member account relationships by providing excellent member service
- Maintain drawer cash levels within prescribed amounts
- Post and Log night, ATM, and mail deposits
- (Part of dual-control team.)
- Perform other duties and projects as assigned
- Experience receiving and accurately processing all types of monetary funds
- Knowledge of office/ work unit procedures, methods, and practices
- Demonstrated ability to review and process information to assess compliance and to determine conclusions and actions based on applicable laws, rules, and regulations
Assistant Manager
Woodforest National Bank
Rocky Mount, NC
05.2006 - 05.2012
- The Retail Assistant Branch Manager is responsible for aligning direction with the Retail Branch Manager in driving results and supporting the mission in the growth of consumer and business customer relationships, community engagement, and in store partner relationships
- Assist Manager in achieving branch sales and revenue goals by proactively identifying, marketing, and recommending banking products and services
- Experience providing high quality (GREAT) customer service to various internal and external customers/citizens/petitioners, and management
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Increased sales through effective merchandising strategies and targeted promotions.
- Oversaw daily operations to maintain store cleanliness and organization.
- Analyzed sales data to identify trends and adjust inventory orders accordingly.
Education
High School Diploma -
Stepping Stone School Tampa
Tampa, FL01.2002
Skills
- Student engagement
- Positive reinforcement
- Cultural sensitivity
- Subject matter expertise
- Food presentation
- Menu adaptation
- Nutrition education
- Meal cooking
- Meal serving
- Kitchen equipment operations
- Teamwork and collaboration
- Customer service
- Microsoft Excel
- Cycle counting
- Attention to detail
- Warehouse organization
- Verbal and written communication
- Heavy lifting
- Inventory reconciliation
- Inventory counts
- Equipment operation
- Error adjustments
- Inventory accounts reconciliation
- Inventory organization
- Quality control
- Product inspection
- Visual inspections
- Quality processes
Timeline
Child Nutrition Substitute
Nash County Public schools
04.2024 - Current
Cycle Counter
Mclane-Warehouse
05.2022 - 04.2024
Quality Control Checker
Mclane
11.2021 - 05.2022
Cycle Counter I
Mclane
12.2018 - 11.2021
Selector 2
Mclane
04.2018 - 12.2018
Inventory Specialist
RGIS
11.2017 - 04.2018
Child Caregiver
Self Employeed
07.2014 - 11.2017
Member Service Representative
Self Help Credit Union
07.2012 - 11.2017
Assistant Manager
Woodforest National Bank
05.2006 - 05.2012
High School Diploma -
Stepping Stone School Tampa