ICQA Process Guide
HLA6
- Ran department in absence of the ICQA Process Assist
- Ranked as one of the highest performing counters surpassing goal by over 50%
- Helped facilitate the adoption of a new Inventory Control and Quality Assurance approach by providing comprehensive training to the ICQA team
- Incorporated images while filling out Piles Report when the others conducting the reports were not doing so
- Communicated with Associates, Area Manager (AM)s, and Process Assistants regarding headcount, labor shares, barriers and safety hurdles
- Conducted daily audits assessing the accuracy and quality of the ICQA team which reduced the amount of inaccurate counts by 20%
- Outbound operations troubleshooting and resolving issues pertaining to problem solve pallets staged at the dock
- Identified unpalletized pallets, virtual physical mismatches, and pallets that needed to be repalletized
- Prepared reports summarizing bin counter performance, types of bin defects, and overall bin defect volume.