GABRIELA CARRASCO
Riverside,California
Summary
Experienced with bilingual clerical tasks and proficient in typing and managing multilingual documentation. Utilizes strong communication skills and organizational abilities to support office functions effectively. Reliable with strong work ethic.
Overview
16
16
years of professional experience
Work History
Bilingual Clerk Typist I
Alvord Unified School District
10.2022 - Current
- Schedule meetings with parents or legal guardians to aid them through Aeries enrollment process.
- Input important information provided in aiding documents in the registration, such as inputting immunizations.
- Check-in students through 5-Star.
- Maintain parents or guardian through alerts or posts in ParentSquare.
- Created and maintained students cumulative record files.
- File important documents.
- Provided bilingual communication support for parents and staff in various settings.
- Answered phone calls regarding registration or attendance.
- Aid the attendance clerk with verifying absences by contacting parents or guardians and inputting student's attendance.
- Greeted visitors, ensured a welcoming environment and professional representation of the school.
Bilingual Assistant
Alvord Unified School District
04.2021 - 10.2022
- Assist teachers in the translation of lessons from English to Spanish.
- Aid children who have difficulties with the English language, regardless of the first language.
- Clarify and break down complex topics.
Classified Substitute
Alvord Unified School District
12.2019 - 04.2021
- As a Classified Substitute- Bilingual Assistant: Help English learning students understand lessons.
- As a Classified Substitute-Clerical: Answered incoming phone calls, filed important documents, and inputted students' attendance.
Customer Service Representative / Teller
Cashback Loans
02.2017 - 08.2020
- Processed loan applications accurately, ensuring compliance with company policies.
- Maintained cash drawer accuracy.
- Resolved customer inquiries efficiently, enhancing satisfaction and loyalty.
- Handled collection calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Maintained detailed records of customer interactions and transactions, ensuring accurate documentation and follow-up.
Sales Lead
Crazy 8- Gymboree
12.2016 - 02.2017
- Lead the team to meet/ surpass sales goals.
- Promote a positive work environment.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Sales Representative
Avon
06.2009 - 02.2017
- Conducted product demonstrations to educate customers on benefits and features of Avon products.
- Responsible for product sales that exceeded $1000 bi-weekly.
- Provided excellent customer service to achieve the end of increasing sales.
- Market products to customers based on their personal needs.
Sales Associate
Crazy 8- Gymboree
04.2016 - 12.2016
- Responsible for product sales that exceed $200 daily.
- Assist customers with purchases and process transactions in cashier.
- Maintain an accurate cash drawer.
- Stock, organize, and recall the shelves as needed.
Education
Bachelor of Science - Business Administration
University of California, Riverside
Riverside, CA12-2012
Skills
- Fluent bilingualism
- Scheduling appointments
- File management
- Deadline oriented
- Accuracy and precision
- Documentation preparation
- Document scanning
- Record preparation
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Effective communication
- Detail-oriented
- Microsoft Excel
- Document typing and formatting
- Microsoft Word
- Microsoft Presentations
- 5-Star
- Aeries
- ParentSquare
- Task delegation
- Record keeping
- Written communication
- Prioritization
- 45 WPM
- Organizational skills
- Active listening
- Accurate data entry
- Document formatting
Languages
Spanish
Native or Bilingual
Timeline
Bilingual Clerk Typist I
Alvord Unified School District
10.2022 - Current
Bilingual Assistant
Alvord Unified School District
04.2021 - 10.2022
Classified Substitute
Alvord Unified School District
12.2019 - 04.2021
Customer Service Representative / Teller
Cashback Loans
02.2017 - 08.2020
Sales Lead
Crazy 8- Gymboree
12.2016 - 02.2017
Sales Associate
Crazy 8- Gymboree
04.2016 - 12.2016
Sales Representative
Avon
06.2009 - 02.2017
Bachelor of Science - Business Administration
University of California, Riverside