Gabriela Carrillo
Chino Valley,AZ
Summary
Friendly and reliable customer service associate. I am easy going enough to work as a team member and disciplined enough to work independently.
Overview
2
2
years of professional experience
Work History
Cashier
Safeway
08.2021 - Current
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Customer Service Associate
Walgreens
03.2022 - 07.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- Developed and actualized customer service initiatives to decrease wait times.
- Executes excellent sales floor merchandising and selling.
- Used inkjet printer, canvas and metal prints and mat boards to print and mount images.
Lifeguard
Town Of Chino Valley
05.2021 - 08.2021
- Monitored safety of guests in and around swimming pool.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Attentively monitored swimmers to identify distress.
- Checked pool and surrounding areas for hazardous conditions.
Education
General Education
Edoptions Preparatory Academy
Prescott, AZ06.2024
Timeline
Customer Service Associate
Walgreens
03.2022 - 07.2022
Cashier
Safeway
08.2021 - Current
Lifeguard
Town Of Chino Valley
05.2021 - 08.2021
General Education
Edoptions Preparatory Academy