Gabriela Castelan
Houston,TX
Summary
Bilingual and detail-oriented professional with strong communication and customer service experience in fast-paced environments. Skilled at building positive relationships, coordinating tasks, and providing attentive support to individuals from diverse backgrounds. Known for strong organizational abilities, adaptability, and maintaining professionalism while managing multiple responsibilities. Committed to creating a welcoming and efficient experience while supporting team operations and delivering high-quality service.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Decorator
Ambius
Houston, TX
09.2025 - 12.2025
- Organized workflow efficiently to meet tight deadlines, enabling timely project completion.
- Implemented creative solutions to overcome unexpected challenges during the decorating process.
- Led interior design across conceptual, schematic, design development, and construction document phases.
- Stayed up-to-date with industry trends, incorporating fresh ideas into design concepts.
- Maintained production and processing equipment in clean states and good working order to optimize performance.
Team Member
Chic-Fil-A
Houston, TX
12.2022 - 03.2024
- Provided exceptional customer service by assisting guests promptly and courteously.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Operated kitchen equipment safely while preparing food items according to quality standards.
- Collaborated with team members to ensure efficient order fulfillment during peak hours.
- Assisted in training new staff on operational procedures and customer service protocols.
- Learned all required tasks quickly to maximize performance.
- Developed strong cooperative relationships with coworkers and managers.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Worked different stations to provide optimal coverage and meet production goals.
Education
Associate of Science -
South Early College High School
Houston, TXAssociate of Science - Nursing
San Jacinto College
Pasadena, TX05.2029
Skills
- Continuing education commitment
- Positive attitude
- Clear communication
- Problem-solving
- Flexible schedule
- Leadership qualities
- Computer skills
- Relationship building
- Fluent in spanish and english
- Hospitality and accommodation
- Flexible and adaptable
- Quick learner
Certification
Microsoft Office Specialist 2016 Master
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Decorator
Ambius
09.2025 - 12.2025
Team Member
Chic-Fil-A
12.2022 - 03.2024
Associate of Science -
South Early College High School
Associate of Science - Nursing
San Jacinto College