Summary
Overview
Work History
Education
Skills
Timeline
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GABRIELA COLAO

Longwood,FL

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure a full-time position. Ready to help my team achieve company goals while being organized and dependable. Successful at managing multiple priorities with a positive attitude, willingness to take on added responsibilities to meet team goals, detail-oriented team player with strong organizational skills. Striving to learn what I lack knowledge in everyday!

Overview

7
7
years of professional experience

Work History

ARCHITECTURE INTERN

Virginia Tech
06.2019 - 07.2019
  • I enrolled in a week of an architecture & design program
  • This program took place at Virginia Tech, it gave several students the opportunity to
  • G
  • C be hands on with their dream career.
  • Recommended minor adaptations and modifications to complete working drawing sets.
  • Created new and innovative approaches to problems and discussed strategies with project managers.

VOLUNTEER

The pixel fund
01.2016 - Current
  • The pixel fund rescues animals all shapes and sizes, finds them their forever homes while giving them a temporary home in the meantime
  • Each volunteer fosters animals that need homes until they find their forever home while giving the animals the love & attention they need.
  • Assisted with special events or programs.
  • Used strong interpersonal communication skills to convey information to others.
  • Supported engaging, fun and smooth-running events by helping with organization and planning.
  • Volunteered with groups and organizations to help make measurable differences for program recipients.
  • Engaged in community outreach to aid program mission centered on community support and enrichment.
  • Assisted program manager with planning and fundraising responsibilities.

SALES ASSOCIATE

Aéropostale
06.2016 - 02.2017
  • Maintain an up-to-date knowledge of deals and promotions offered while performing customer service and cash register responsibilities
  • Key customer service duties performed include greeting customers, ringing up purchases, providing customer assistance, and offering product knowledge.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.

SALES ASSOCIATE

Cracker barrel
05.2017 - 05.2019
  • Perform guest service by providing information to the guest about the store and retail products, assisting guests with merchandise, handling and care of the merchandise, and operating the cash register, acting in a manner that conveys the highest possible degree of hospitality.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Developed, marketed and sold full range of products and support services.

GREETER

Wyndham ocean
05.2019 - 01.2020
  • Greet each guest with a warm welcome! Provide them with information on their stay while guiding them to their assigned concierge.

Barista

Starbucks
01.2020 - 02.2021
  • A barista performs several job duties and provides amazing customer service
  • Baristas take orders, make coffee and tea and other starbucks beverages to meet the customers specifications
  • Also maintain the cash register and creat a relationship with each customer.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Set and achieved goals for professional development and advancement.

Customer Support Representative

Aerotek
05.2021 - 05.2022
  • Supported customer questions and issues by gathering data, analyzing needs, evaluating possible resolutions and implementing best solutions.
  • Connected with customers to address questions and resolve issues through phone and email.
  • Participated in ongoing training to learn new products and enhance skills to optimize customer support delivery.

Staffing Coordinator

Prt Staffing
05.2022 - Current
  • Interviewed, hired and mentored over Number new personnel and oversaw all staffing operations.
  • Developed and facilitated new-hire orientations.
  • Managed applicant tracking system (ATS) database by entering, updating and maintaining candidate contact details, resumes and supporting documentation.
  • Developed guidelines, questionnaires and processes for assessing, interviewing and onboarding phases.

Education

ASSOCIATE OF ARTS - ARCHITECTURE & DESIGN

HIGH SCHOOL DIPLOMA - undefined

Lyman highschool

Skills

  • Critical thinking
  • Flexibility
  • Organization
  • Creativity
  • Teamwork
  • Independence
  • Computer skills
  • People skills
  • Customer service
  • Time Management
  • Professional Development
  • Microsoft Office Expertise
  • Payroll Processing
  • Data Analysis
  • Office Administration

Timeline

Staffing Coordinator

Prt Staffing
05.2022 - Current

Customer Support Representative

Aerotek
05.2021 - 05.2022

Barista

Starbucks
01.2020 - 02.2021

ARCHITECTURE INTERN

Virginia Tech
06.2019 - 07.2019

GREETER

Wyndham ocean
05.2019 - 01.2020

SALES ASSOCIATE

Cracker barrel
05.2017 - 05.2019

SALES ASSOCIATE

Aéropostale
06.2016 - 02.2017

VOLUNTEER

The pixel fund
01.2016 - Current

ASSOCIATE OF ARTS - ARCHITECTURE & DESIGN

HIGH SCHOOL DIPLOMA - undefined

Lyman highschool

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GABRIELA COLAO