Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
HOBBY
Generic

GABRIELA CRUZ

Brunswick,USA

Summary

Trustworthy and dedicated with professional experience in logistics, administration, management, inventory, picking and preparing orders, sales, and customer service. Recognized for successful managing of multiple tasks with a positive attitude, having strong organizational capabilities, handling numerous projects at once while ensuring accuracy, and doing everything with excellence. Skilled in working under pressure and adapting to new situations and challenges to achieve company goals. Highly motivated to learn and grow.

Overview

6
6
years of professional experience

Work History

Receiving Coordinator

Map International
03.2024 - Current
  • Managed the receiving process from shipment arrival to inventory entry, ensuring all products were accurately inspected, labeled, and recorded.
  • Increased accuracy in inventory management with meticulous record-keeping of received products, quantities, and associated documentation.
  • Identified and corrected inventory discrepancies to maintain 100% data accuracy in warehouse management system and in records.
  • Verified description of materials received by checking merchandise against packing list.
  • Support warehouse efficiency through attention to detail and teamwork.
  • Collaborated with the logistic team to streamline product flow.
  • Streamlined receiving process, resulting in faster turnaround times from receipt to stocking shelves.
  • Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
  • Unloaded pallets and deliveries and organized products in warehouse.


ADMINISTRATIVE MANAGER

En Peligro de Extinción projet
07.2023 - 12.2023
  • Organized development and logistics for company projects.
  • Streamlined administrative processes to enhance operational efficiency and support project goals.
  • Supervised operations and personnel.
  • Planned and managed established projects.
  • Recruited videographer, assistants, cameraman, publishers and graphic designers.
  • Verified all the social media content and marketing.
  • Coordinated and organized artist events.

RETAIL SALES & FULFILLMENT ASSOCIATE

Target
08.2022 - 06.2023
  • Cashiered, processed and received payments, while provided an excellent customer service experience.
  • Restocked store inventory.
  • Organized merchandise to keep necessary levels for sales demand.
  • Double-checked shipment contents against work orders to ensure accuracy.
  • Packing customer’s orders.
  • Looking for customers items in high warehouse racks.
  • Looking for customers items in high warehouse racks.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Learned products inside and out to give best possible demonstrations and answer consumer questions.

BRAND LEADER

Forever 21
05.2021 - 05.2022
  • Managed inventory control, cash control and store opening and closing procedures.
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Completed point of sale opening and closing procedures.
  • Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Supervised guests at front counter, answering questions regarding products.
  • Protected store from loss or theft by setting and enforcing clear security policies.
  • Motivated team members to continuous improvement in promoting and selling target products.
  • Learned products inside and out to give best possible demonstrations and answer consumer questions.
  • Organized and stocked merchandise to keep necessary levels for sales demand.

BEAUTY INFLUENCER

Farmasi
04.2020 - 10.2021
  • Created, curated and managed published content for feed and stories across social media channels.
  • Live streamed dialogue and events on Facebook and Instagram to optimize interaction and engagement levels.
  • Formulated high-quality written storytelling and visual content for social media campaigns.
  • Maintained social media accounts by keeping content engaging, fresh, educational and entertaining.
  • Built relationships with other influencers to assist in social media strategy.
  • Established credibility on social media and persuaded others by virtue of authenticity and reach.
  • Posted testimonials, promotional content and consumer experiences to social media platforms to garner comments and likes.
  • Increased customer engagement through social media.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Education

High School Diploma -

Academia Discípulos De Cristo
Bayamón, PR
05.2017

Nutrition Coach Certification

Pecision Nutrition
Online
01-2026

Skills

  • Attention to detail
  • Multitasking and Organization
  • Basic Microsoft Office Suite
  • Financial Recordkeeping
  • High accuracy level
  • Flexible and adaptable
  • Hard working
  • Integrity
  • Active listening
  • Customer Service

LANGUAGES

Spanish and English

Timeline

Receiving Coordinator

Map International
03.2024 - Current

ADMINISTRATIVE MANAGER

En Peligro de Extinción projet
07.2023 - 12.2023

RETAIL SALES & FULFILLMENT ASSOCIATE

Target
08.2022 - 06.2023

BRAND LEADER

Forever 21
05.2021 - 05.2022

BEAUTY INFLUENCER

Farmasi
04.2020 - 10.2021

High School Diploma -

Academia Discípulos De Cristo

Nutrition Coach Certification

Pecision Nutrition

HOBBY

Beauty Influencer on Social Media

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