Gabriela Dawahoya
Amazon
Avondale,AZ
2
Languages
6
years of professional experience
Dedicated professional with experience in warehouse operations and customer service. Proven ability to improve customer satisfaction through accurate order dispatch and clear communication. Eager to contribute skills in safety and teamwork to enhance operational success.
Work History
Warehouse Worker
3 Years 11 Months- Operated forklifts and pallet jacks to transport products efficiently within warehouse.
- Managed inventory using Amazon's Warehouse Management System for real-time tracking.
- Ensured compliance with safety standards and protocols, reducing workplace incidents.
- Trained new employees on safe operating procedures and efficient picking methods.
- Increased customer satisfaction by ensuring accurate and timely dispatch of orders.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Optimized picking processes, enhancing order fulfillment speed by streamlining workflows.
- Collaborated with cross-functional teams to resolve operational challenges effectively.
Crew Member
2 Years 2 Months- Delivered exceptional customer service by efficiently processing orders and addressing inquiries.
- Maintained cleanliness of dining area and kitchen, ensuring a welcoming environment for customers.
- Collaborated with team members to optimize workflow during peak hours, enhancing service speed.
- Trained new crew members on operational procedures and customer service best practices.
- Assisted management in maintaining high standards of quality control throughout daily operations.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Education
High School Diploma
M.D. - Medicine And Medical Engineering
Skills
Packaging and labeling
Picking and packing
Self-motivated and disciplined
Cleaning and organizing
Heavy lifting
Loading and unloading
Forklift operation
Safety protocols
Clear communication
Cash handling
Customer engagement
Flexible schedule
Food preparation
Store opening and closing
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Warehouse Worker
Amazon
09.2022 - 08.2026Read More
Crew Member
McDonald's
04.2020 - 06.2022Read More
Arcadia High School
High School Diploma
Read More
Arizona State University
M.D. from Medicine And Medical Engineering
Read More