Gabriela Duenas
Melrose Park,IL
Summary
Results-driven professional with extensive experience in inventory management and customer relationship management. Known for effectively training team members and ensuring accurate cash register operations to drive efficiency and service quality.
Overview
10
10
years of professional experience
Work History
Cashier Assistant Manager
AF Truck Center
Northlake, Illinois
2018.09 - Current
- Assisted in managing daily cashier operations.
- Coordinated customer transactions, ensuring accuracy in cash register operations and enhancing transaction efficiency.
- Processed payments from customers using various payment methods such as credit cards, cash, checks.
- Trained new team members on cash handling and customer service standards.
- Resolved customer inquiries and complaints to enhance service experience.
- Developed and maintained positive relationships with customers and employees.
- Assisted customers with questions, complaints, and issues regarding their purchases or accounts.
- Monitored cash flow and conducted end-of-day reconciliation to ensure financial accuracy and accountability.
- Oversaw inventory management and restocking processes to maintain merchandise availability and optimize displays.
- Managed the store's inventory levels by conducting regular audits and ordering new stock.
Daycare Assistant Teacher
Daylight Learning Center
Northlake, Illinois
2019.09 - 2020.12
- Collaborated in developing engaging lesson plans tailored to diverse age groups.
- Supervised children during indoor and outdoor activities to ensure safety.
- Maintained a clean and organized classroom environment daily.
- Engaged with parents consistently to discuss children's progress and address individual needs.
- Led small group activities aimed at enhancing children's social skills development.
- Provided a safe, secure and nurturing environment for the children.
Kitchen Aide
Oakbrook Care
Oak Brook, Illinois
2017.10 - 2019.07
- Assisted chefs in food preparation, enhancing plating and presentation quality.
- Supported special dietary needs by preparing customized meal options.
- Provided food trays to residents, maintaining presentation and optimal temperature.
- Operated dishwashing machines, ensuring thorough cleaning of dishes and utensils.
Cashier
Rio Valley Market
Franklin Park, Illinois
2016.04 - 2017.10
- Greeted customers and addressed inquiries about store products and services, fostering a welcoming shopping environment.
- Processed customer transactions with a focus on efficiency and accuracy, enhancing overall customer satisfaction.
- Processed cash, credit, and electronic payments at checkout to ensure secure transactions.
- Learned roles of other departments to provide coverage and keep store operational.
Education
Some College (No Degree) - Early Childhood Care And Education
Triton College
River Grove, ILSkills
- Inventory management
- Customer transaction processing
- Employee training
- Cash handling and management
- Point of sale systems
- Customer relationship management
- Time management
Languages
Spanish
Native/ Bilingual
Timeline
Daycare Assistant Teacher
Daylight Learning Center
2019.09 - 2020.12
Cashier Assistant Manager
AF Truck Center
2018.09 - Current
Kitchen Aide
Oakbrook Care
2017.10 - 2019.07
Cashier
Rio Valley Market
2016.04 - 2017.10
Some College (No Degree) - Early Childhood Care And Education
Triton College