Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Volunteer Experience
Awards
Certification
Languages
Timeline
Generic
Gabriela Erazo

Gabriela Erazo

Kissimmee,FL

Summary

I'm someone who learns quickly and easily adapts to new situations. I pick up new skills fast and know how to put them to good use. I enjoy learning and thrive when things are changing around me.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Food Service Worker

Wawa
Kissimmee, Florida
12.2021 - 03.2025
  • Assisted in the preparation of food items according to recipes and instructions.
  • Complied with company service standards and adhered to inventory and cash control procedures.
  • Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
  • Proper cleaning supplies and methods were used to disinfect counters where raw meat, poultry, fish, and eggs had been prepared.
  • Prepared beverages such as coffee, tea, and soda.
  • Approached customers and engaged in conversation through the use of effective interpersonal and people skills.
  • Dealt with all types of customers walking in the store.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Managed difficult situations with customers, and de-escalated arguments multiple times.

Sales and 4eservation Agent/ Remote Position

Uhaul Moving And Storage
Kissimmee, United States
06.2021 - 08.2021
  • Verified customer information including contact details and payment method.
  • Maintained client accounts by obtaining, recording, and updating personal and financial information.
  • Identified opportunities for cross-selling other products or services.
  • Assisted customers via phone by providing confirmations, answering questions, and offering general information.
  • I've answered a multi-line telephone with a polite tone of voice to provide general information and answer any questions.
  • Converted calls to reservations by leveraging knowledge of amenities and services to help customers select optimum rooms.

Education

Bachelor of Science - Biomedical Sciences

University of Central Florida
Orlando, FL
08-2026

High School Diploma -

Osceola County School For The Arts
Kissimmee, Florida
05-2022

Associate of Arts - Dual Enrollment

Valencia College
Kissimmee, Florida
05-2022

Skills

  • Bilingual
  • Reliable
  • Fast learner
  • Adaptable
  • Responsible
  • Communication
  • Leadership skills
  • Customer service
  • Time management proficiency
  • Multitasking
  • Working with diverse people
  • Team oriented

Hobbies and Interests

  • Medicine
  • Fundraising
  • Gym
  • Babysit my younger sister
  • Music/ singing
  • Heavily involved in The Collective church.
  • Working towards becoming a sonographer/ultrasound tech.

Volunteer Experience

  • OPAC lobby Manager/ Graduation of class of 2021, Arts Ambassador, Kissimmee, FL, 06/01/21, 06/01/21, Guidance of people to their assigned seats., Greeting families and opening the door for main entrance in the auditorium.
  • Church Nursery, Somos Tu Iglesia (We are your church), Orlando, FL, 08/01/20, Present, Responsible for children and monitoring them while Sunday services are happening., Each Sunday from 7 to 1 for the past few months I've grown within the church community physically and mentally.
  • Volunteer with the Collective church in creative team and leadership roles.

Awards

Financial and fundraising president of the class of 2022, 08/01/21

Certification

  • Assisted three different dental offices in the area of Orlando and Kissimmee.
  • Worked along with dentists and dental assistants.
  • Communicated with various patients and was hands-on.

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Food Service Worker

Wawa
12.2021 - 03.2025

Sales and 4eservation Agent/ Remote Position

Uhaul Moving And Storage
06.2021 - 08.2021

Bachelor of Science - Biomedical Sciences

University of Central Florida

High School Diploma -

Osceola County School For The Arts

Associate of Arts - Dual Enrollment

Valencia College

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Gabriela Erazo