Hi, I’m
Gabriela Hernandez
Miami
Summary
Proven Retail Sales Associate with a track record of excellence at Dolphin Mall, adept in customer service and cash handling. Demonstrates exceptional teamwork and problem-solving abilities, enhancing customer satisfaction and sales outcomes. Skilled in cash register operation and known for maintaining a professional appearance, consistently delivering results beyond expectations.
Professional retail expert prepared for delivering exceptional customer service and driving sales. Proven experience in inventory management, customer engagement, and merchandising. Strong focus on team collaboration and adapting to changing needs. Reliable, results-driven, with excellent communication and problem-solving skills.
Overview
2
years of professional experience
Work History
Dolphin Mall
Retail Sales Associate
11.2023 - 12.2024
Job overview
- Handled cash transactions accurately, ensuring proper handling of currency and credit card payments at the point of sale.
- Provided exceptional customer service, addressing concerns promptly and professionally while maintaining a friendly demeanor.
- Developed strong product knowledge, enabling efficient assistance in customer inquiries and decision-making processes.
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
Ross Dress for Less
Retail Sales Associate
01.2023 - 09.2023
Job overview
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
Capitan Roberto RodriguezVilla Clara Cuba
GED
06-2018
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Cash handling
- Customer assistance
- Retail sales
- Money handling
- Cash register operation
- Professional appearance
- Sales expertise
Accomplishments
- Resolved product issue through consumer testing.
Timeline
Retail Sales Associate
Dolphin Mall
11.2023 - 12.2024
Retail Sales Associate
Ross Dress for Less
01.2023 - 09.2023
Capitan Roberto Rodriguez
GED
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