Gabriela Hernandez
Hoschton,GA
Summary
Dependable professional with a track record of success in the field, attention to detail, and a proactive mindset. Seeks opportunities to improve processes and workflows for the team's benefit. Conscientious, hardworking, and excels at multitasking in fast-paced environments.
Overview
1
1
year of professional experience
Work History
Clerk
Servicios Ponce
Houston, Texas
08.2024 - Current
- Reconciled bank statements and financial documents to ensure accurate tax reporting.
- Compiled data from clients to accurately complete tax forms.
- Prepared and filed federal and state income tax returns for both individuals and small businesses, ensuring accuracy and compliance with current tax laws.
- Maintained strict confidentiality of client information in accordance with privacy laws and regulations.
- Interviewed clients to obtain additional information on taxable income and deductible expenses and allowances.
- Utilized tax software to efficiently process returns and identify potential deductions and credits for clients.
- Worked effectively in team environments to make the workplace more productive.
- Answered inquiries from clients regarding their tax obligations.
- Performed detailed record-keeping for all tax files and documentation for future reference.
Supervisor
Sellers Brothers
Houston, TX
10.2023 - 07.2024
- Implemented quality control measures, significantly reducing error rates.
- Streamlined workflow processes, reducing project completion times.
- Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
- Trained new employees on company policies, job duties, and performance expectations.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
Education
High School Diploma -
New Ulm High School
New Ulm, MN05-2022
Skills
- Data reconciliation
- Financial documentation
- Quality control
- Customer satisfaction
- Department organization
- Goal oriented
- Teamwork and collaboration
- Workflow optimization
References
References available upon request.
Timeline
Clerk
Servicios Ponce
08.2024 - Current
Supervisor
Sellers Brothers
10.2023 - 07.2024
High School Diploma -
New Ulm High School
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