Gabriela Hernandez
Van Buren
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Warehouse Associate
Ecotech Consumer Products
Fort Smith, AR
01.2026 - 04.2026
- Operated material handling equipment safely, ensuring compliance with safety policies and minimizing workplace hazards.
- Implemented quality control measures during shipping and receiving processes, maintaining product integrity and standards.
- Trained new team members on best practices for inventory handling and safety protocols to enhance performance.
- Monitored stock levels closely, initiating reorders as necessary to prevent shortages or overstock situations.
- Kept warehouse stations and equipment in good working order in line with OSHA requirements.
- Updated daily logs with regular shift activities and incident details.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Used forklifts and pallet jacks to relocate products.
- Checked packages and merchandise for damage and notified vendors.
Stay at Home Parent
Stay At Home Mom
01.2025 - 01.2026
Quality Assurance Technician
OK Foods (Check in/staging lot)
Fort Smith, AR
07.2023 - 01.2025
- Maintained quality documentation and records for conformance with relevant standards.
- Collaborated with production teams to address and resolve quality concerns, improving overall product reliability.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
- Performed thorough inspections of incoming materials and outgoing products.
- Enhanced product quality by conducting comprehensive inspections and identifying defects in a timely manner.
- Maintained accurate records of all quality control activities, ensuring easy retrieval for audits or management inquiries.
- Proposed corrective actions to address recurring quality issues.
- Tested and evaluated product precision against specifications to reduce discrepancies.
- Completed supporting documentation for testing procedures, data capture forms, equipment logbooks and inventory forms.
- Monitored testing procedures and verified performance of tests according to established item specifications and protocol.
Store Manager
Cricket Wireless Authorized Retailer
Fort Smith, AR
08.2022 - 06.2023
- Managed inventory control, cash control and store opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Performed daily inventory counts.
- Established and implemented daily, weekly, and monthly goals.
- Prepared staff work schedules.
- Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
- Effectively social media marketing.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
- Planned marketing events by doing partnerships with local shelters, restaurants, radio stations, and local companies.
- Helped and coordinated opening new locations.
Assistant Store Manager
Cricket Wireless Authorized Retailer
Fort Smith, AR
01.2017 - 08.2022
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Performed daily inventory counts.
- Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
- Effectively social media marketing.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
Fashion Consultant
Estelle's Dressy Dresses
Farmingdale, NY
01.2017 - 09.2017
- Styled looks for social influencers and assisted in styling various fast-paced social projects.
- Worked on sales floor before, during and after store hours and modeled customer service behaviors for staff.
- Participated in market product walk-throughs to gain understanding of season product assortment.
- Assisted in organizing style outfits, fittings and looks process with internal and outside stylist.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Cashier
five guys
Amityville, NY
10.2014 - 09.2015
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Kept workstation and equipment clean, organized, sanitized and sufficiently stocked.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
Education
High School -
Amityville Memorial High School
Amityville, NY01-2017
Skills
- Flexible and Adaptable
- Self-Motivated
- Dependable and Responsible
- Teamwork and Collaboration
- Decision-Making
- Organization and Time Management
- Planning and Coordination
- Excellent Communication
- Good Telephone Etiquette
- Multitasking Abilities
- Sales Activities
- Test method validation
- Inspections and reviews
- Workplace safety
- Documentation skills
- Calibration standards
- Testing protocols
- Chemical handling
- Compliance verification
- Quality control coordination
- GMP auditing
- Raw materials testing
- Testing efficiency
- Safety compliance
- Materials testing
- Sampling procedures
ADDITIONAL INFORMATION
bilingual spanish native speaker
Timeline
Warehouse Associate
Ecotech Consumer Products
01.2026 - 04.2026
Stay at Home Parent
Stay At Home Mom
01.2025 - 01.2026
Quality Assurance Technician
OK Foods (Check in/staging lot)
07.2023 - 01.2025
Store Manager
Cricket Wireless Authorized Retailer
08.2022 - 06.2023
Assistant Store Manager
Cricket Wireless Authorized Retailer
01.2017 - 08.2022
Fashion Consultant
Estelle's Dressy Dresses
01.2017 - 09.2017
Cashier
five guys
10.2014 - 09.2015
High School -
Amityville Memorial High School