Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gabriela Hernandez-Rodriguez

Spokane

Summary

Enthusiastic retail professional skilled in customer service and cash handling. Committed to enhancing customer experiences and supporting team success through effective collaboration and problem-solving.

Overview

3
3
years of professional experience

Work History

Retail Sales Associate

Torrid Clothing Store
Spokane, WA
01.2026 - Current
  • Operated point-of-sale system efficiently to process transactions accurately.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained visual merchandising standards to ensure appealing store presentation.
  • Collaborated with team members to achieve daily sales targets and improve customer satisfaction.
  • Provided knowledgeable support regarding product features, promotions, and sizing options.
  • Helped manage inventory by restocking shelves and organizing merchandise displays.

Retail Sales Associate

TJX Companies
Spokane, WA
06.2025 - 01.2026
  • Assisted customers with inquiries and product selections to enhance shopping experience.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
  • Monitored sales trends to advise on restocking, ensuring popular items were always available.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Fast Food Crew Member

McDonald's Restaurant
Spokane Valley, WA
05.2023 - 07.2025
  • Provided exceptional customer service by addressing inquiries and resolving concerns.
  • Maintained cleanliness and organization of dining area and kitchen equipment.
  • Operated cash register, processed transactions, and handled cash accurately.
  • Collaborated with team members to ensure efficient service during peak hours.
  • Trained new crew members on operational procedures and safety protocols.
  • Worked front counter, drive-thru and other areas.
  • Demonstrated exceptional multitasking abilities while managing multiple orders during busy shifts without compromising quality or service standards.

Education

High School Diploma -

Ridgeline High School
Liberty Lake, WA
06-2026

No Degree - Human Biology

Washington State University
Pullman, WA
05-2030

Skills

  • Customer service
  • Teamwork
  • Problem-solving
  • collaboration
  • Adaptable and flexible
  • Positive customer engagement
  • Customer assistance
  • Cash handling
  • Store opening and closing
  • Cash register operation

Timeline

Retail Sales Associate

Torrid Clothing Store
01.2026 - Current

Retail Sales Associate

TJX Companies
06.2025 - 01.2026

Fast Food Crew Member

McDonald's Restaurant
05.2023 - 07.2025

No Degree - Human Biology

Washington State University

High School Diploma -

Ridgeline High School