To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Server
Bon Appetite | MN
08.2021 - 05.2023
Explained menu items and suggested appropriate options for food allergy concerns.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Inspected dishes and utensils for cleanliness.
Supported needs of 5 person wait staff who attended to specific needs of countless customers daily for 1 restaurant with social relevancy and intentionality.
Cultivated warm relationships with regular customers.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Bussed and reset tables to keep dining room and work areas clean.
Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Answered customers' questions, recommended items, and recorded order information.
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Waitress
Apple Teriyaki
09.2020 - 07.2021
Worked to best abilities
Multitask,
Good with customers.
Supported needs of 2 person wait staff who attended to specific needs of countless customers daily for 1 restaurant with social relevancy and intentionality.
Remained calm and poised when dealing with difficult customers or during busy shifts
Kept server areas clean and stocked to increase efficiency while working tables
Used cash registers and credit card machines to cash out customers
Greeted new customers, discussed specials, and took drink orders
Bussed and reset tables to keep dining room and work areas clean
Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times
Answered customers' questions, recommended items, and recorded order information
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer
Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives
Housekeeper
Cannon Beach Conference Center
06.2018 - 09.2018
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items
Vacuumed rugs and carpeted areas in offices, lobbies, and corridors
Used chemicals by following safety protocols and procedures to avoid burns and injuries
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition
Engaged with guests on room requirements and amenities to promote overall satisfaction
Worked on cleaning team to service hotels, offices, and other commercial buildings
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting
Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs
Washed and put away kitchen dishes, utensils and glassware
Sorted, laundered and put away various laundry items
Handled requests for extra linens, toiletries and other supplies
Restocked cleaning storage cabinets, carts and baskets for easy use
Education
Bachelor of Science - Animation And Illustration
University of Northwestern
Saint Paul, MN
05.2023
Associate of Arts - Art
Green River Community College
Auburn, WA
06.2021
High School Diploma -
Jardine Christian Academy (Homeschooled), Lighthouse Christian Center
National Director of Data Center IFM Operations (US & Canada) at Frontier MiningNational Director of Data Center IFM Operations (US & Canada) at Frontier Mining