Liesell Ferguson
Philadelphia,PA
Summary
Energetic and outgoing individual dedicated to providing exceptional customer service and ensuring a memorable experience. Seeking a new and challenging position to further develop skills and make a valuable contribution to a dynamic team. Passionate about delivering top-notch service, committed to creating a positive and welcoming atmosphere for customers while consistently exceeding their expectations.
Overview
13
13
years of professional experience
Work History
Food Service Worker
Bon Appetite, Penn Dining
09.2011 - Current
- Kept work areas, utensils and pans cleaned and sanitized
- Cleaned work areas, equipment and utensils
- Utilized approved food recipes and production standards to ensure proper quality, serving temperatures and standard portion control
- Performed prep work such as washing, peeling, cutting and seeding fruits and vegetables
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures
- Verified compliance with all sanitation and safety requirements
- Carried pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards
- Upheld food safety standards at all times
- Distributed supplies, utensils and portable equipment.
Food Service Worker
AVI FOOD SYSTEM
08.2019 - 09.2022
- Kept work areas, utensils and pans cleaned and sanitized
- Cleaned work areas, equipment and utensils
- Utilized approved food recipes and production standards to ensure proper quality, serving temperatures and standard portion control
- Performed prep work such as washing, peeling, cutting and seeding fruits and vegetables
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures
- Verified compliance with all sanitation and safety requirements
- Carried pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards
- Upheld food safety standards at all times
- Distributed supplies, utensils and portable equipment
- Pizza preparing
- Hand made pizza
- Serving the public.
Medical Assistant
Wissonming Medical Center
03.2016 - 11.2018
- Prepared patients for examinations, taking vital signs and updating medical histories
- Sterilized medical instruments as needed
- Requested scripts from doctors and verified insurance and coding
- Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files
- Performed routine tests such as urine dip stick, vision and hearing tests
- Maintained clean and organized work area with adequate supplies and reagents
- Kept facility stocked with necessary supplies, equipment and instruments
- Assisted with technical treatments and entered information in patient records and charts
- Assisted patients in preparation for examinations, assessing and recording vital signs
- Cleaned and disinfected chairs and equipment according to facility policy
- Tracked and managed inventory for exam rooms and maintained vaccine and expiration logs
- Monitored patient stability by checking vital signs and weight
- Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
Medical Assistant
Lugiano Medical
12.2014 - 03.2016
- Assisted patients in preparation for examinations, assessing and recording vital signs
- Assisted with technical treatments and entered information in patient records and charts
- Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies
- Kept facility stocked with necessary supplies, equipment and instruments
- Observed and documented patient status and reported patient complaints to the case manager.
Medical Assistant
Medical Assistant Externship
06.2014 - 10.2014
- Prepared patients for examinations, taking vital signs and updating medical histories
- Performed routine tests such as urine dip stick, vision and hearing tests
- Communicated with patients by phone and via written correspondence
- Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies
- Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests
- Trained patients on how to properly operate medical equipment.
Education
Certificate: Medical Assistant - Medical
Kaplan Career Institute
Philadelphia, PA10.2014
High School Diploma -
Overbrook High School
Philadelphia, PA06.2012
Skills
- Hospital standards
- Patient relations
- Works well under pressure
- Highly responsible and reliable
- Cleaning requirements
- Courteous and professional demeanor
- Safe food handling
- Computer application knowledge
- Exceptional interpersonal skills
- Accurate cash handling
- Upbeat, outgoing and positive
- Payment processing
- Employee mentoring
- Strong communication skills
- Problem solving
- Outgoing personality
- Cash handling
- Quality assurance
- Guest and client satisfaction
- Sanitization procedures
- Effective multi-tasker
- Extensive hospitality background
Timeline
Food Service Worker
AVI FOOD SYSTEM
08.2019 - 09.2022
Medical Assistant
Wissonming Medical Center
03.2016 - 11.2018
Medical Assistant
Lugiano Medical
12.2014 - 03.2016
Medical Assistant
Medical Assistant Externship
06.2014 - 10.2014
Food Service Worker
Bon Appetite, Penn Dining
09.2011 - Current
Certificate: Medical Assistant - Medical
Kaplan Career Institute
High School Diploma -
Overbrook High School
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