Summary
Overview
Work History
Education
Skills
Languages
Timeline
Bartender

Gabriela Judge

Oceanside,CA

Summary

Dynamic bartender with a proven track record at Ruth’s Chris, excelling in high-volume environments. Recognized for outstanding customer service and effective teamwork, I implemented sustainable practices and enhanced guest experiences through engaging interactions. Highly reliable and skilled in responsible alcohol service, I consistently fostered a welcoming atmosphere while managing cash transactions accurately.

Overview

12
12
years of professional experience

Work History

Bartender

The Henry
07.2025 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Bartender

Ruth’s Chris
03.2023 - 06.2025
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Implemented sustainable practices, reducing waste by introducing reusable straws and biodegradable napkins.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
  • Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
  • Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
  • Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
  • Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
  • Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
  • Upheld strict regulations for safe alcohol service and food safety.
  • Mixed unique and interesting cocktails for customers, including bar specials.
  • Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.

Bartender

Pbr Baltimore
07.2021 - 03.2023
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Trail Guide

Prado Equestrian Center
06.2016 - 09.2017
  • Ensured the safety of all participants through thorough pre-tour briefings and attentive guidance during hikes.
  • Promoted environmental awareness among tour participants by incorporating relevant information into guided walks.
  • Enhanced guest experiences by providing informative and engaging trail tours.
  • Provided first aid assistance when necessary, applying appropriate care measures until professional help arrived if needed.

Floor Associate

Robert Graham
05.2015 - 08.2016
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
  • Increased customer satisfaction by consistently providing knowledgeable assistance and friendly service on the sales floor.
  • Handled cash transactions accurately, ensuring proper change was given and maintaining balanced registers at the end of each shift.

Hostess

Market Broiler
07.2013 - 07.2014
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Reduced wait times for guests by effectively coordinating with other team members during peak hours.
  • Answered phone calls to take orders, give information and document reservations.
  • Completed daily side work and opening and closing duties without fail.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
  • Seated patrons based on guest preferences and seating availability.
  • Rearranged tables and chairs for large parties and retrieved high chairs for children.
  • Delivered pick-up and curbside orders to guests.

Education

No Degree - Equine Behavior And Management

Post University
Waterbury, CT

Arlington High School
Riverside, CA
06.2013

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Clear and effective communication
  • Patience and tolerance
  • Outgoing personality
  • Engaging personality
  • Cleanliness and hygiene
  • Customer service expertise
  • Responsible alcohol service
  • Payment processing
  • Handling difficult customers
  • Complex Problem-solving

Languages

Spanish
Native or Bilingual

Timeline

Bartender

The Henry
07.2025 - Current

Bartender

Ruth’s Chris
03.2023 - 06.2025

Bartender

Pbr Baltimore
07.2021 - 03.2023

Trail Guide

Prado Equestrian Center
06.2016 - 09.2017

Floor Associate

Robert Graham
05.2015 - 08.2016

Hostess

Market Broiler
07.2013 - 07.2014

No Degree - Equine Behavior And Management

Post University

Arlington High School

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Gabriela Judge