Gabriela Landron
Kissimmee,FL
Summary
Results-driven Criminal Justice graduate with a solid academic foundation and practical experience in investigation, marketing, and customer service. Demonstrates strong organizational skills and a keen attention to detail while effectively managing high-pressure situations. Proven leadership abilities are complemented by excellent written and verbal communication skills, consistently aimed at achieving professional excellence. Committed to leveraging dedication and enthusiasm in future roles.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Virtual Assistant
Tucfrez
08.2023 - Current
- I manage phone inquiries, ensuring efficient call routing and maintaining professionalism, while coordinating meetings, appointments, and schedules for smooth operations.
- Additionally, I prepare and send invoices promptly, maintaining accurate records and fostering positive client relationships.
Unification Specialist
The Providencia Group
09.2024 - 02.2025
- I facilitated the safe reunification of unaccompanied children with their sponsors, ensuring compliance with legal and ethical standards through thorough background checks, interviews, and documentation review.
- Additionally, I coordinated fingerprint appointments, assisted with legal documentation, collaborated with consulates and federal agents, and managed case records using Zendesk, ensuring effective communication with non-English speaking sponsors.
Marketing Intern
Samaritan Village
05.2021 - 08.2021
- I assisted in creating content for websites, blogs, and social media to raise awareness about human trafficking, while coordinating and executing marketing strategies for fundraising events to boost engagement.
- Additionally, I managed event planning for annual charity events and supported project-based marketing campaigns.
Investigative Intern
Office of Public Defender
01.2020 - 03.2020
- I conducted in-depth background checks using FDLE, CLEAR, and CCIS databases, and interviewed victims and witnesses to gather evidence for case support.
- Additionally, I assisted attorneys by providing critical research and adhering to confidentiality protocols in legal proceedings.
Education
Bachelor of Science - Criminal Justice
University of Central Florida
Orlando, FL05.2021
Criminal Profiling Certification -
University of Central Florida
Orlando, FLBurnett Honors College Scholar -
University of Central Florida
Orlando, FLSkills
- Case management
- Client communication
- Attention to detail
- Problem solving
- Critical thinking
- Confidentiality protocols
- Excellent communication
Certification
- Criminal Profiling Certification, University of Central Florida
- Burnett Honors College Scholar, University of Central Florida
- President's Honor Roll, University of Central Florida
- Dean's List, University of Central Florida
- Excellence in Action Award, University of Central Florida
Languages
Spanish - Native Language
References
References available upon request.
Languages
Spanish
Native/ Bilingual
Timeline
Unification Specialist
The Providencia Group
09.2024 - 02.2025
Virtual Assistant
Tucfrez
08.2023 - Current
Marketing Intern
Samaritan Village
05.2021 - 08.2021
Investigative Intern
Office of Public Defender
01.2020 - 03.2020
Bachelor of Science - Criminal Justice
University of Central Florida
Criminal Profiling Certification -
University of Central Florida
Burnett Honors College Scholar -
University of Central Florida
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