Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Gabriela Lopez

Duluth,GA

Summary

Driven Case Manager with proven success in care coordination and client advocacy, notably at Virguez Law. Excelled in enhancing client-provider communication and achieving positive outcomes through innovative case management plans. Skilled in records management and conflict resolution, demonstrating a significant improvement in client satisfaction and service delivery efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Case Manager

Virguez Law
07.2023 - Current
  • Achieved positive client outcomes by developing and implementing comprehensive case management plans.
  • Enhanced communication between clients and providers through consistent follow-ups and progress updates.
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Improved client satisfaction by efficiently addressing concerns or grievances in a timely manner.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.

Case Manager

Cambre & Associates
02.2023 - 06.2023
  • Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
  • Developed and implemented comprehensive case management plans to address client needs and goals.
  • Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations, and procedural costs.

Intake Specialist

Burrow & Associates
11.2021 - 01.2023
  • Streamlined the intake process by developing and implementing efficient data collection methods for improved service delivery.
  • Improved interdepartmental communication through regular updates on client progress, fostering better case management across teams.
  • Maintained high levels of accuracy and compliance in data entry, ensuring all information was correctly entered into the required systems.
  • Identified areas of improvement within the intake process by regularly reviewing standard operating procedures and implementing changes as needed.

Education

Bachelor of Science - Criminal Justice

Georgia Gwinnett College
Lawrenceville, GA
12.2022

Skills

  • Care Coordination
  • Performance Tracking
  • Case Management
  • Records Management
  • Client Advocacy
  • Conflict Resolution

Languages

Spanish
Native or Bilingual

Timeline

Case Manager

Virguez Law
07.2023 - Current

Case Manager

Cambre & Associates
02.2023 - 06.2023

Intake Specialist

Burrow & Associates
11.2021 - 01.2023

Bachelor of Science - Criminal Justice

Georgia Gwinnett College

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Gabriela Lopez