Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

gabriela luna

tyler

Summary

exceling at fostering collaboration by actively listening and valuing diverse perspectives, creating an environment where team members feel heard and respected. Have an ability to communicate clearly and transparently ensures that expectations are understood, reducing misunderstandings, and enhancing team cohesion. By addressing conflicts constructively and providing timely feedback, I maintain a positive and productive atmosphere. My adaptability and emotional intelligence further strengthen relationships, enabling the team to navigate challenges effectively.

Overview

4
4
years of professional experience

Work History

Barista

Starbucks
Tyler
05.2021 - Current
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Trained new baristas on company policies and procedures regarding food handling safety standards.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.

Shift Leader

Starbucks
Tyler
06.2024 - 04.2025
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
  • Monitored employee performance to ensure compliance with company policies and procedures.

Sugarista

Sugaring Nyc
Tyler
03.2023 - 10.2023
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Education

Esthetican - Esthetician

The Salon Professional Academy
Whitehouse, TX
01-2023

High School Diploma -

Tyler Highschool
Tyler, TX
05-2022

Skills

  • Specialty coffee preparation
  • Cash handling
  • Employee training
  • Food safety compliance
  • Customer service
  • Inventory management
  • Conflict resolution
  • Time management
  • Communication skills
  • Positive attitude
  • Team leadership
  • Sales and upselling
  • Inventory counts

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual
Thai
Limited

References

References available upon request.

Timeline

Shift Leader

Starbucks
06.2024 - 04.2025

Sugarista

Sugaring Nyc
03.2023 - 10.2023

Barista

Starbucks
05.2021 - Current

Esthetican - Esthetician

The Salon Professional Academy

High School Diploma -

Tyler Highschool
gabriela luna