Gabriela Martinez
Garland,United States
Summary
Hardworking and reliable worker with a strong background in customer service with the ability to multitask and stay calm under pressure. Highly organized, proactive and punctual with team-oriented mentality. Motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Leader
Pink Coffee
Garland, TX
05.2022 - Current
- Monitored employee performance to ensure compliance with company policies and procedures.
- Resolved customer complaints promptly and professionally.
- Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Overnight Cashier
Walgreens
Garland, TX
05.2020 - 08.2021
- Requested and carefully reviewed identification for alcohol, tobacco and other sales with age minimums.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Maintained accurate records of daily transactions including sales reports, deposits, product orders.
- Communicated effectively with co-workers to ensure smooth operations during shift changes.
Education
Certificate - Medical Assisting
El Centro College
Dallas, TX05-2023
High School Diploma -
Garland High School
Garland, TX06-2018
Skills
- Focused and disciplined
- Attention to detail
- Communication
- Vital signs
- Scheduling
- Well organized
Certification
Basic Life Support (BLS)
Timeline
Shift Leader
Pink Coffee
05.2022 - Current
Overnight Cashier
Walgreens
05.2020 - 08.2021
Certificate - Medical Assisting
El Centro College
High School Diploma -
Garland High School
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