Richard Furgel
Mesa,AZ
Summary
Dedicated individual who is highly motivated and eager to contribute to team success while continuously growing and developing within the company. Committed to delivering exceptional service and exceeding performance goals.
Overview
10
10
years of professional experience
Work History
Shift Leader
Jersey Mike's Subs
08.2025 - Current
- Accountable for leading the opening and/or closing operations for the store (Key Holder)
- Counted and balanced cash register/safe on a nightly basis.
- Assisted supervisors to identify and resolve issues in the restaurant.
- Trained and Mentored new employees/Delegated tasks to Crew Members.
- Conducted inventory for chips and drinks on a weekly basis.
- Helped manage and organize walk-in cooler/freezer.
Cook
Compass Group - Eurest (FOX Technology Center)
03.2024 - 04.2025
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Prepared multiple orders simultaneously with high accuracy rate, maximizing customer satisfaction.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Maintained well-stocked stations with supplies for maximum productivity.
- Monitored food quality and presentation to maintain high standards.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
Food Production Shift Supervisor
Maricopa County Sheriff's Office (MCSO) Food Factory
06.2022 - 09.2023
- Supervised a team of 20-25 Food Service Workers, Detention Officers, and inmates to serve meals to 6,500+ incarcerated individuals daily. Industrial/Commercial Kitchen setting.
- Accomplished targets and met demand by assessing equipment performance, reviewing materials supplies, and organizing manpower.
- Established clear priorities and production quality standards.
- Ensured quality meal preparation and compliance with health, sanitation, and HACCP standards.
- Conducted daily briefings, overseeing schedules and task priorities.
- Approved employee work hours in ADP payroll system and prepared monthly performance appraisals.
- Documented incidents and prepared reports, assisting with OSHA and industrial report submissions.
- Ensured proper handling of special diets, religious meals, and environmental health compliance.
Food Production Worker
Maricopa County Sheriff's Office (MCSO) Food Factory
06.2021 - 06.2022
- Utilized heavy equipment and machinery to prepare ingredients for inmate meals and special diets.
- Operated various industrial/commercial kitchen equipment and electric pallet jacks in a safe manner.
- Instructed inmates and detention personnel in all work areas of the kitchen, loading dock, and related areas.
- Maintained Environmental Health code compliance (HACCP).
- Monitored equipment and reported any repair needs to maintenance.
- Performed utensil, tool, key, and inmate accountability throughout the shift.
Shift Leader
Jersey Mike's Subs
11.2017 - 06.2021
- Accountable for leading the opening and/or closing operations for the store (Key Holder)
- Counted and balanced cash register/safe on a nightly basis.
- Assisted supervisors to identify and resolve issues in the restaurant.
- Trained and Mentored new employees/Delegated tasks to Crew Members.
- Conducted inventory for chips and drinks on a weekly basis.
- Helped manage and organize walk-in cooler/freezer.
Team Leader
Bite Me Subs
11.2016 - 10.2017
- Trained and mentored new employees
- Assisted supervisors to identify and resolve issues in the restaurant
- Handled currency and credit/debit card transactions quickly and accurately
- Maintained high standards of customer service during high-volume, fast-paced operations
- Answered phone and assisted customers in a friendly manner
- Constructed sub sandwiches, salads, and wraps.
Crew Member
Bite Me Subs
10.2015 - 11.2016
- Consistently maintained high levels of organization, cleanliness, proper storage of food, and sanitization to ensure quality food products
- Answered phone and assisted customers in a friendly manner
- Constructed menu items during high-volume, fast-paced operations.
- Utilized a grill, fryer, and three-compartment sink.
Education
Associates Degree of Arts in General Studies -
Chandler-Gilbert Community College
Chandler, AZ12.2017
Skills
- Focused and disciplined
- Team collaboration
- Problem-solving
- Effective planner
- High volume production capability
- Cleaning and organization
- ServSafe - Food Handler
Timeline
Shift Leader
Jersey Mike's Subs
08.2025 - Current
Cook
Compass Group - Eurest (FOX Technology Center)
03.2024 - 04.2025
Food Production Shift Supervisor
Maricopa County Sheriff's Office (MCSO) Food Factory
06.2022 - 09.2023
Food Production Worker
Maricopa County Sheriff's Office (MCSO) Food Factory
06.2021 - 06.2022
Shift Leader
Jersey Mike's Subs
11.2017 - 06.2021
Team Leader
Bite Me Subs
11.2016 - 10.2017
Crew Member
Bite Me Subs
10.2015 - 11.2016
Associates Degree of Arts in General Studies -
Chandler-Gilbert Community College