Marcela Martinez
San Antonio,Texas
Summary
I am responsible, dedicate, organized and disciplined professional working on to deliver exceptional guest experiences. Skilled in cash handling and problem-solving, keep results through effective team leadership and attention to detail. Ensuring food and work safety. Strong focus on daily requirements. Work ethic combined with motivational leader.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Shift Leader
Panda Express
05.2023 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees followed the procedures to keep safety .
- Cook sides, entrees and appetizers.
- Cash handling procedures and policy maintaining accurate records and avoid discrepancies.
- Maintained clean and well-organized production areas to avoid violations or delays duties due of lack knowledge.
- Improved team productivity by implementing efficient scheduling and task delegation methods.
- Resolved customer complaints, optimized customer experience by delivering exceptional guest experiences and avoid any issues.
- Assisting in administrative activities: Associate schedule, inventory, groceries ordering, invoices and reports, control the waste.
Kitchen Helper
Panda Express
02.2023 - 05.2023
- Followed supervisor instructions to complete tasks on time.
- Cleaned and organized kitchen stations to promote team efficiency.
- Preparation and keep fresh vegetables.
- Preparation of the rice, chow mein, fried rice, teriyaki chicken.
- Correctly procedures to opened and closed BOH.
Logistics Assistant
Amazon
02.2020 - 09.2022
- Ensure on time delivery customers
- Ensure customers satisfaction
- Ordering, packing, monitoring daily inventory.
Litigation Lawyer
Clinica Maison De Sante
02.2017 - 12.2020
- Legal Department
- Legal Assistant
- Legal and Political Affairs Lawyer
Junior Lawyer
Independently Employed
06.2012 - 08.2015
- Paralegal and Legal Assistant
Education
Master of Laws -
University Inca Garcilazo of The Vega
Lima Peru04.2018
Master of Studies in Law -
University of The Andes
Merida Venezuela02.2014
Skills
- Customer Service
- Cash Handling
- Team Leadership
- Problem-Solving
- Embrace of change
- Attention to Detail
- Food Safety
- Organized
- Responsibility
- Disciplined
Certification
ServSafe - 2028
Courses
Landmark Forum- 2024
Landmark Seminar - Current
English as a second language - Northwest Vista Collage 2023 - Current
Timeline
Shift Leader
Panda Express
05.2023 - Current
Kitchen Helper
Panda Express
02.2023 - 05.2023
Logistics Assistant
Amazon
02.2020 - 09.2022
Litigation Lawyer
Clinica Maison De Sante
02.2017 - 12.2020
Junior Lawyer
Independently Employed
06.2012 - 08.2015
Master of Laws -
University Inca Garcilazo of The Vega
Master of Studies in Law -
University of The Andes
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