Tara Rivera
Schenectady,NY
Summary
Experienced with team leadership, operational management, and customer service. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Dependable and hard working.
Overview
32
32
years of professional experience
Work History
Shift Leader
Plato’s Closet of Albany
01.2024 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
- Assisted managers in setting goals for each department within the store and monitored progress toward those objectives regularly.
- Engaged with customers on social media to promote offers and events, increasing online presence.
- Maintained cleanliness and organization of workspace, adhering to health and safety standards.
Assistant Manager
City Mission of Schenectady
09.2021 - 06.2023
- Assist manager in store duties
- Supervise store team members
- Price bric donations that are dropped off
- Sort/pick clothing for store
- Price clothing
- Register/cashier duties
- Ring customers out
- Handle cash/ count drawer at end of day
- Bank deposit drop offs
- Starting pay- $15.00 ending pay- $18.90
Personal Assistant/Caregiver
Barbara Votino through Cd choices and Aveena loving companion care
04.2016 - 03.2021
- Caregiver, cook, cleaning, shopping, skin care, laundry.
- Assisted with household needs, such as cooking, cleaning, laundry, Shopping and Skin care
- Retrieved prescriptions on behalf of client
- Starting 11.50 ending 16.00
Assistant Manager, CSR
Family Dollar Stores
08.2010 - 12.2015
- Assistant manager, CSR, cash handling, stock, recover, store orders/vendors
- Starting pay 8.50 ending 12.75
Teacher's Assistant
Parsons Child and Family Center
01.2008 - 01.2009
- Assisted head teacher with daily actives for children
Cashier/Front End Supervisor
Price Rite
01.2003 - 01.2007
- Cashier, cash handling, customer service
Cashier/ electronics
Aimes Department Store
01.2002 - 01.2003
- Cashier
Cashier
lottery, Off Track Betting
01.1999 - 01.2002
- Horse betting cashier
Data Entry
James McGuiness and Associates
01.1996 - 01.1998
- Data processing
Assistant teacher
Tenyck Tykes Daycare
01.1993 - 01.1995
- Assistant teacher, daycare duties
Education
12 -
washington irving / cities in schools
Schenectady, NY01.1993
12 -
Mont Pleasant igh School
Schenectady, NY01.1991
Skills
- Caregiving
- Home Care
- Laundry
- Personal Assistant Experience
- Assistant Manager Experience
- Data Entry
- Food Preparation
- Front Desk
- Meal Preparation
- Cash Handling
- Senior Care
- Customer service
- Cooking
- Cashiering
- Store orders
- Vendor orders
- Intake store recovery
- Customer service rep
- Over 20 years of customer service exp
- Personal care aide
- Light housework
- Errands
- Shopping
- Receptionist
- Make appts
- Messages
- Answer calls
- Cash handling
- Positive attitude
- Team leadership
- Customer service focus
- POS system operation
- Assigning work
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Shift Leader
Plato’s Closet of Albany
01.2024 - Current
Assistant Manager
City Mission of Schenectady
09.2021 - 06.2023
Personal Assistant/Caregiver
Barbara Votino through Cd choices and Aveena loving companion care
04.2016 - 03.2021
Assistant Manager, CSR
Family Dollar Stores
08.2010 - 12.2015
Teacher's Assistant
Parsons Child and Family Center
01.2008 - 01.2009
Cashier/Front End Supervisor
Price Rite
01.2003 - 01.2007
Cashier/ electronics
Aimes Department Store
01.2002 - 01.2003
Cashier
lottery, Off Track Betting
01.1999 - 01.2002
Data Entry
James McGuiness and Associates
01.1996 - 01.1998
Assistant teacher
Tenyck Tykes Daycare
01.1993 - 01.1995
12 -
washington irving / cities in schools
12 -
Mont Pleasant igh School
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