Tara Rivera
Schenectady,NY
Summary
Experienced with team leadership, operational management, and customer service. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Dependable and hard working.
Overview
32
32
years of professional experience
Work History
Shift Leader
Plato’s Closet of Albany
1770 Village Square Albany, NY 12205
01.2024 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
- Assisted managers in setting goals for each department within the store and monitored progress toward those objectives regularly.
- Engaged with customers on social media to promote offers and events, increasing online presence.
- Maintained cleanliness and organization of workspace, adhering to health and safety standards.
Assistant Manager
City Mission of Schenectady
Schenectady, NY, US
09.2021 - 06.2023
- Assist manager in store duties
- Supervise store team members
- Price bric donations that are dropped off
- Sort/pick clothing for store
- Price clothing
- Register/cashier duties
- Ring customers out
- Handle cash/ count drawer at end of day
- Bank deposit drop offs
- Starting pay- $15.00 ending pay- $18.90
Personal Assistant/Caregiver
Barbara Votino through Cd choices and Aveena loving companion care
Schenectady, NY, US
04.2016 - 03.2021
- Caregiver, cook, cleaning, shopping, skin care, laundry.
- Assisted with household needs, such as cooking, cleaning, laundry, Shopping and Skin care
- Retrieved prescriptions on behalf of client
- Starting 11.50 ending 16.00
Assistant Manager, CSR
Family Dollar Stores
Schenectady, NY, US
08.2010 - 12.2015
- Assistant manager, CSR, cash handling, stock, recover, store orders/vendors
- Starting pay 8.50 ending 12.75
Teacher's Assistant
Parsons Child and Family Center
Schenectady, NY, US
01.2008 - 01.2009
- Assisted head teacher with daily actives for children
Cashier/Front End Supervisor
Price Rite
Schenectady, NY, US
01.2003 - 01.2007
- Cashier, cash handling, customer service
Cashier/ electronics
Aimes Department Store
Schenectady, NY, US
01.2002 - 01.2003
- Cashier
Cashier
lottery, Off Track Betting
Schenectady, NY, US
01.1999 - 01.2002
- Horse betting cashier
Data Entry
James McGuiness and Associates
Schenectady, NY, US
01.1996 - 01.1998
- Data processing
Assistant teacher
Tenyck Tykes Daycare
Albany, NY, US
01.1993 - 01.1995
- Assistant teacher, daycare duties
Education
12 -
washington irving / cities in schools
Schenectady, NY01.1993
12 -
Mont Pleasant igh School
Schenectady, NY01.1991
Skills
- Caregiving
- Home Care
- Laundry
- Personal Assistant Experience
- Assistant Manager Experience
- Data Entry
- Food Preparation
- Front Desk
- Meal Preparation
- Cash Handling
- Senior Care
- Customer service
- Cooking
- Cashiering
- Store orders
- Vendor orders
- Intake store recovery
- Customer service rep
- Over 20 years of customer service exp
- Personal care aide
- Light housework
- Errands
- Shopping
- Receptionist
- Make appts
- Messages
- Answer calls
- Cash handling
- Positive attitude
- Team leadership
- Customer service focus
- POS system operation
- Assigning work
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Shift Leader
Plato’s Closet of Albany
01.2024 - Current
Assistant Manager
City Mission of Schenectady
09.2021 - 06.2023
Personal Assistant/Caregiver
Barbara Votino through Cd choices and Aveena loving companion care
04.2016 - 03.2021
Assistant Manager, CSR
Family Dollar Stores
08.2010 - 12.2015
Teacher's Assistant
Parsons Child and Family Center
01.2008 - 01.2009
Cashier/Front End Supervisor
Price Rite
01.2003 - 01.2007
Cashier/ electronics
Aimes Department Store
01.2002 - 01.2003
Cashier
lottery, Off Track Betting
01.1999 - 01.2002
Data Entry
James McGuiness and Associates
01.1996 - 01.1998
Assistant teacher
Tenyck Tykes Daycare
01.1993 - 01.1995
12 -
washington irving / cities in schools
12 -
Mont Pleasant igh School