Summary
Overview
Work History
Education
Skills
Certification
Languages
Websites
Timeline
Generic

Gabriela Mateus

Naples,FL

Summary

Growth oriented leader with more than 10 years of experience in management and sales. Committed to achieving both short and long-term business objectives in complex and evolving environments. Outstanding background managing multiple products in complex market conditions. Strong entrepreneurial spirit, open mind, and willingness to take on new challenges that require patience and perseverance.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Founder

ITM Tennis
Naples, FL
04.2022 - Current
  • Approved and negotiated contracts with distributors and suppliers.
  • Overseing all aspects of operations including product development, marketing, sales, customer service and finance.
  • Recruited, hired and trained staff members to ensure that operational goals were met.
  • Created and managed the company's financial budgeting, forecasting, and reporting systems.
  • Examined and conducted market analysis to discover target market and demographic audience.

Academy Director

Gomez Tennis Academy
Naples, FL
02.2021 - 04.2022
  • During my tenure at the academy we were able to have an exponential growth in terms of sales more than 300% (from 26 full time players to 86, from $624,000 to $3,000,0000)
  • We implemented a new training methodology upgrading the academy system improving practice sessions, staff schedules, budgets cycles and budget execution.
  • Update the price list, and services for new and existing customers (Amateurs players, Professional tennis players).
  • Change the salary structure to motivate current staff members, and to attract high level employees.
  • Developed partnerships for the academy and the players with Babolat and Lotto Sports brands.
  • Helped the academy gain National and Worldwide recognition in a short period of time.

Head Tennis Coach

IMG Academy
Bradenton, FL
04.2017 - 01.2021
  • Manage and maintain a 2 million business yearly accounts.
  • Kept over 80% retention of the clients over my 7 years at IMG.
  • In COVID-19 times I had higher retention rate of the tennis academy
  • Supervised assistant coaches in their daily activities with student athletes.
  • Cultivated pleasant atmosphere, which was widely embraced by players, parents and assistant coaching staff.
  • Guidance for the IMG players to decide the best college opportunities.
  • College placement services. (e.g. Georgia Tech, University of Washington, University of Oregon).
  • In charge of developing up to 36 young talent per semester, and retaining the customer over the years.
  • Communicated regularly with parents regarding player development plans and progress.

Manager

Mateus Tennis Inc
Miami, FL
01.2014 - 03.2017
  • Building partnerships with national tennis federations to develop young tennis talents.
  • Established processes to ensure efficient workflow throughout the organization.
  • Established and managed yearly budget.
  • Managing the sales of the organization.

Assistant Manager

Mateus Tennis Inc
Miami, FL
05.2012 - 12.2013
  • Recruited and trained new employees to meet job requirements.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Supervised daily operations including scheduling shifts, assigning duties.

Education

BBA - International Finance & Marketing

University of Miami
Miami, FL
05-2012

Skills

  • Team Leadership
  • Strategic Planning
  • Financial Management
  • Sales (Salesforce CRM)
  • Business Development

Certification

  • Florida 2-20 Property and Casualty Agent License
  • Candidate for Florida 2-15 Life, Health, and Variable Annuity Agent License

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual
Portuguese
Limited

Timeline

Founder

ITM Tennis
04.2022 - Current

Academy Director

Gomez Tennis Academy
02.2021 - 04.2022

Head Tennis Coach

IMG Academy
04.2017 - 01.2021

Manager

Mateus Tennis Inc
01.2014 - 03.2017

Assistant Manager

Mateus Tennis Inc
05.2012 - 12.2013

BBA - International Finance & Marketing

University of Miami
Gabriela Mateus