Gabriela Mazariegos
Santa Ana,CA
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic. Attentive and personable. 15+ years of administrative support experience in various office environments.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Legal Assistant/Office Manager
Stout, Uxa & Buyan, LLP
Laguna Hills, CA
10.2007 - Current
- Communicate with Foreign Associates with regard to Legal Documents, expenses, etc.
- Prepare and filed legal documents, patent applications, and paid associated prosecution fees.
- Prepare and filed information disclosure statements listing relevant foreign and domestic semiconductor chip inventions along with appropriate.
- Coordinated board and committee meetings, schedules, information preparation and distribution.
- Transferred and directed phone calls, guests and mail to correct staff members.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conferred with insurance company representatives to expedite payments and resolve filing issues, keeping aging balances low and office finances strong.
- Managed accurate and fully compliant AP/AR operations by documenting expenses, reconciling accounts and correcting discrepancies.
- Recorded expenses and maintained accounting records.
- Drafted agendas, recorded minutes and created documents for meetings.
- Kept front office clean and well-organized to keep areas presentable for guests and maximize professional appeal.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Offered office-wide software support and training, troubleshooting issues and optimizing usage.
Child Caregiver
Child Development Center-Orange
Orange, CA
02.2005 - 08.2007
- Maintained effective schedule balance between rest periods, active play and instruction.
- Created and implemented diverse educational strategies to boost development.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Offered top-notch care to 10+ children at once, ranging in age from 3 to 5.
- Monitored entrances and exits to maintain safety and organized environments.
- Kept notes of behavior issues, food served and medications administered to children.
- Planned and guided age-appropriate tasks like reading and crafts.
- Taught children to organize toys, wash hands and share by leading by example.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Met with parents about daily activities, positive developments and issues.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Introduced children to educational games and activities to boost learning.
- Distributed food, napkins and beverages in preparation for snack time.
- Led children in creative, athletic and educational activities while maintaining safe and orderly group.
- Added daily log information to permanent records outlining observations, meals and any medications administered for acute or chronic conditions.
- Prepared group activities to enhance socialization, communication and problem-solving skills for children.
- Helped children develop motor skills in preparation for preschool and kindergarten.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
- Kept areas clean, organized and stocked, and sanitized surfaces and toys.
- Selected appropriate stories based on ages of children and teachable moments, read to groups and promoted discussions based on content.
Receptionist/Retail/Nike Sales Associate
Chick's Sporting Goods
Tustin, CA
12.2003 - 07.2007
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Helped customers complete purchases, locate items and join reward programs.
- Folded and arranged merchandise in attractive displays to drive sales.
- Spoke to customers in native language to increase loyalty and establish relationships.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Greeted customers and helped with product questions, selections and purchases.
- Informed customers of current store promotions to encourage additional sales purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Supported loss prevention goals by monitoring shopper behavior.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Maintained clean sales floor and straightened and faced merchandise.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Supported efficient and timely replenishment of sales floor merchandise.
- Worked closely with Nike Representatives, attended seminars to better understand the brand
Education
No Degree - Liberal Arts And General Studies
Santiago Canyon College
Orange, CAHigh School Diploma -
Tustin High School
Tustin, CA06.2004
Skills
- Microsoft Office Suite
- Handling Customer Complaints
- Complex Problem Solving
- Decision Making
- Team Building
- Staff Development and Training
- Leadership and Change Management
- Multitasking and Prioritization
- Contracts and Vendor Agreements
- Employee Motivation and Discipline
- Account Reconciliation
- Payroll Administration
- Attention to Detail
- Microsoft Office
- Administration and Operations
- Verbal and Written Communication
- Friendly and Relatable
- Accounts Payable and Receivable
- Customer Service Management
- Documentation and Recordkeeping
- Confidence and Drive
- Adaptable and Resilient
- Report Preparation and Analysis
Certification
Quickbooks Training Certified
Languages
Spanish
Native or Bilingual
French
Elementary
Timeline
Legal Assistant/Office Manager
Stout, Uxa & Buyan, LLP
10.2007 - Current
Child Caregiver
Child Development Center-Orange
02.2005 - 08.2007
Receptionist/Retail/Nike Sales Associate
Chick's Sporting Goods
12.2003 - 07.2007
No Degree - Liberal Arts And General Studies
Santiago Canyon College
High School Diploma -
Tustin High School
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