
Dedicated and adaptable administrative and patient-facing professional with over 12 years of experience in finance, customer service, front desk manaqement, and office administration. Proven ability to work collaboratively, meet targets, and manage payroll. Skills in Microsoft Word/Excel, patient data entry, and public notary services. Also experienced as a caregiver for elderly individuals, with recent direct patient care experience as a Patient Care Technician (PCT) Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results. Customer service professional with experience in providing reliable parking assistance. Proven skill in handling different situations with poise and professionalism. Quickly handles customer service issues, expertly parks cars and maintains safe and secure parking experience for guests.
• Served meals to patients and documented dietary needs in hospital systems
• Trained new team members and maintained workflow standards
• Loqged delivery errors and resolved patient concerns promptly
◦ Participated in daily meetings to update patient crisis and dietary requirements
• Worked extra shifts as needed and helped coworkers meet daily targets
• Managed all job duties, including supervising workers, payroll management, and providing public notary services.
•Manage customer service operation, front desk management, filling, work permits and other administrative duties.
•Delivered high-quality customer service, ensuring client satisfaction with the company's service.
• Oversaw daily operations, ensuring tasks were completed efficiently and to standard.
Process Integration
Industry Expertise
Technical knowledge
Process Integration