Summary
Overview
Work History
Education
Skills
Language
Timeline
Generic

Gabriela Medina

Houston,TX

Summary

Dedicated and adaptable administrative and patient-facing professional with over 12 years of experience in finance, customer service, front desk manaqement, and office administration. Proven ability to work collaboratively, meet targets, and manage payroll. Skills in Microsoft Word/Excel, patient data entry, and public notary services. Also experienced as a caregiver for elderly individuals, with recent direct patient care experience as a Patient Care Technician (PCT) Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results. Customer service professional with experience in providing reliable parking assistance. Proven skill in handling different situations with poise and professionalism. Quickly handles customer service issues, expertly parks cars and maintains safe and secure parking experience for guests.

Overview

2027
2027
years of professional experience

Work History

Cashier, Valet Parking

AGE Valet Parking Inc
Houston
01.2026 - Current
  • Handled cash management, including balancing registers at shift end.
  • Processed customer transactions efficiently using point-of-sale systems.

Patient Dinning Associate

Morrison
Memorial Hermann Katy
02.2025 - 10.2025

• Served meals to patients and documented dietary needs in hospital systems

• Trained new team members and maintained workflow standards

• Loqged delivery errors and resolved patient concerns promptly

◦ Participated in daily meetings to update patient crisis and dietary requirements

• Worked extra shifts as needed and helped coworkers meet daily targets

PCT

UTHealth Harris County Psychiatric Center
Houston, TX
12.2021 - 12.2024
  • Assisted in monitoring patient vital signs and reporting changes to nursing staff
  • Provided support in daily living activities, enhancing patient comfort and independence
  • Documented patient behavior and progress accurately in electronic health records
  • Collaborated with multidisciplinary teams to develop individualized care plans

EDM Stone Masonry Inc

Front Desk Office Administrative Assistant
TX
01.2015 - 12.2021
  • Skilled at working independently and collaboratively in a team environment.
  • Coordinated inventory management, monitoring stock levels to optimize supply chain flow.
  • Handled high-volume phone inquiries, documented customer needs. and ensured service satisfaction

Operations Assistant

1Omega Inc
Houston, TX
08.2012 - 11.2014

• Managed all job duties, including supervising workers, payroll management, and providing public notary services.

•Manage customer service operation, front desk management, filling, work permits and other administrative duties.

•Delivered high-quality customer service, ensuring client satisfaction with the company's service.

• Oversaw daily operations, ensuring tasks were completed efficiently and to standard.

Caregiver

LNC
Houston, TX
07.2010 - 04.2012
  • Assisted clients with daily living activities, ensuring comfort and safety.
  • Administered medication according to prescribed schedules, maintaining compliance with health guidelines.
  • Monitored client progress and reported changes in health status to family members and staff.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.

Cashier, Customer Service

Fiesta Mart LLC
Rosenberg Tx
2008 - 2010
  • Maintained accurate cash drawer and balanced daily sales reports.
  • Provided exceptional customer service, resolving inquiries and enhancing shopping experiences.
  • Handled returns and exchanges according to company policies, ensuring customer satisfaction.
  • Monitored inventory levels at the register, notifying management of discrepancies promptly.

Education

Certificate - State Food Safety

Texas Health And Human Services
Houston, TX
02-2025

Training Certificate (pct) -

Star Training
Houston, TX

Some College (No Degree) - Computer Skills

HCC
Katy, TX

Coursework in General Education

Alif Isd
Houston, TX
2009

High School Diploma -

Hastings High School
Houston, TX
2007

Skills

    Process Integration

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Multitasking
  • Problem resolution

Industry Expertise

Technical knowledge

Process Integration

Language

  • English: fluent
  • Spanish: fluent

Timeline

Cashier, Valet Parking

AGE Valet Parking Inc
01.2026 - Current

Patient Dinning Associate

Morrison
02.2025 - 10.2025

PCT

UTHealth Harris County Psychiatric Center
12.2021 - 12.2024

EDM Stone Masonry Inc

Front Desk Office Administrative Assistant
01.2015 - 12.2021

Operations Assistant

1Omega Inc
08.2012 - 11.2014

Caregiver

LNC
07.2010 - 04.2012

Cashier, Customer Service

Fiesta Mart LLC
2008 - 2010

Certificate - State Food Safety

Texas Health And Human Services

Training Certificate (pct) -

Star Training

Some College (No Degree) - Computer Skills

HCC

Coursework in General Education

Alif Isd

High School Diploma -

Hastings High School
Gabriela Medina