Gabriela Morales
Arlington,TX
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Retail Supervisor
Six Flags Over Texas
Arlington, TX
02.2019 - Current
- Led team in optimizing guest experience through effective staff training and operational procedures.
- Developed and implemented strategic marketing initiatives to enhance brand visibility and sales performance.
- Analyzed customer feedback to identify improvement areas, driving process enhancements across retail operations.
- Managed inventory levels, reducing excess stock while ensuring product availability during peak seasons.
- Mentored junior managers, fostering a culture of growth and accountability within the retail department.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Oversaw visual merchandising efforts, creating appealing displays that showcased products effectively and drove sales growth.
- Controlled store inventory and reviewed cash handling and operations reports.
- Assisted in recruiting, hiring and training of team members.
Tax Preparer Volunteer
United Way of Tarrant County
Arlington, TX
01.2024 - 03.2024
- Reviewed client financial documents to identify deductions and credits, optimizing tax savings.
- Utilized tax software systems to ensure precise data entry and reporting of client information.
- Analyzed financial records to verify accuracy of tax returns.
- Assessed client tax situations to determine best filing options.
Education
BBA - General Business
Texas Wesleyan University
Fort Worth, TX05.2026
BBA - Business Management
Texas Wesleyan University
Fort Worth, TX05.2026
High School Diploma -
Arlington Collegiate High School
Arlington, TX05.2021
Skills
- Store Operations
- Customer Service
- Inventory Control
- Employee scheduling
- Visual merchandising
- Time management
- Team Leadership
- Team Training
Certification
- Microsoft Office Specialist: Excel Associate - 2023
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Tax Preparer Volunteer
United Way of Tarrant County
01.2024 - 03.2024
Senior Retail Supervisor
Six Flags Over Texas
02.2019 - Current
BBA - General Business
Texas Wesleyan University
BBA - Business Management
Texas Wesleyan University
High School Diploma -
Arlington Collegiate High School