JUSTO ADRIAN BETANCOURT PEREZ
Miami
Summary
Reliable and dedicated Recovery Agent with solid experience in vehicle recovery, customer assistance, and safety compliance. Strong ability to manage high-pressure situations, follow procedures, and communicate clearly with dispatch and clients. Known for professionalism, efficiency, and consistent performance in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Recovery Agent
Nation Recovery
09.2024 - 08.2025
- Recovered vehicles following company policies and safety procedures.
- Responded to service requests quickly and professionally.
- Coordinated deliveries and recovery processes with supervisors and clients.
- Documented each recovery to maintain accurate and organized records.
- Operated recovery equipment safely and responsibly.
Recovery Agent
AAA Recovery
01.2024 - 09.2024
- Located and secured vehicles according to company guidelines.
- Responded to recovery calls efficiently and provided quality service.
- Coordinated the delivery of recovered units to designated locations.
- Recorded daily operations for internal reports.
- Used recovery tools and equipment while following safety standards.
Recovery Agent
Macdog Recovery
03.2022 - 12.2023
- Completed assigned recovery routes and tasks on schedule.
- Verified vehicle identity and location prior to recovery.
- Delivered vehicles to designated drop-off points with accuracy.
- Maintained clear communication with dispatch throughout each shift.
- Handled equipment responsibly while prioritizing safety.
Education
High School Diploma -
American High School Academy
Homestead, FLSkills
- Vehicle Recovery Operations
- Safety & Compliance Procedures
- Customer Service
- GPS & Route Navigation
- Equipment Handling
- Time Management
- Communication & Teamwork
- Professional telephone etiquette
- Debt negotiation
- Skip tracing
- Legal compliance
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Recovery Agent
Nation Recovery
09.2024 - 08.2025
Recovery Agent
AAA Recovery
01.2024 - 09.2024
Recovery Agent
Macdog Recovery
03.2022 - 12.2023
High School Diploma -
American High School Academy