Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Gabriela Quiroga

El Paso,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Possesses strong problem-solving skills and the ability to multitask in a fast-paced environment. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.

Overview

5
5
years of professional experience

Work History

SUPPORT SPECIALIST

FullBeauty Brands
10.2020 - 01.2024
  • Deescalated calls and managed customer expectations by clarifying needs, identifying options and recommending products and services
  • Resolved customer support requests through email, phone, and chat
  • Collaborated with other departments to resolve escalated customer inquiries efficiently
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.

CASHIER

Urban Air Trampoline Park
05.2020 - 08.2020
  • Helped customers find specific products, answered questions, and offered advice
  • Trained new employees in cashiering procedures, offering assistance in resolving membership issues
  • Increased sales by suggesting specific purchases to customers
  • Learned roles of other departments to provide coverage and keep store operational
  • Assisted manager's with completing end-of-day counts and securing funds to prevent loss or theft.

CASHIER

Gorditas Tony
10.2018 - 05.2020
  • Assisted manager's with completing end-of-day counts and securing funds to prevent loss or theft
  • Processed big transactions per day with exceptional accuracy
  • Inspected items for damage and obtained replacements for customers
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.

Education

B.S. IN PUBLIC HEALTH - MINOR IN NUTRITION

The University of Texas At El Paso
05.2024

HIGH SCHOOL DIPLOMA -

Coronado High School
El Paso, TX
05.2020

Skills

  • Planning and coordination
  • Bilingual (Spanish/English)
  • Customer assistance
  • Issue resolution
  • Activity Planning

Accomplishments

  • Made the Dean's List 4 semesters

Timeline

SUPPORT SPECIALIST

FullBeauty Brands
10.2020 - 01.2024

CASHIER

Urban Air Trampoline Park
05.2020 - 08.2020

CASHIER

Gorditas Tony
10.2018 - 05.2020

B.S. IN PUBLIC HEALTH - MINOR IN NUTRITION

The University of Texas At El Paso

HIGH SCHOOL DIPLOMA -

Coronado High School

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Gabriela Quiroga