Gabriela Ramirez
Riverside ,CA
Summary
Dedicated Recreation Leader with proven strengths in customer service, event planning, and team leadership. Committed to ensuring safety and promoting healthy lifestyles through engaging programs.
Enthusiastic Recreation Leader known for strong training and mentorship skills. Experienced in implementing effective communication strategies, fostering positive relationships, and ensuring high standards in program delivery.
Overview
11
11
years of professional experience
Work History
Recreation Leader
City of Riverside
12.2018 - Current
- Organized recreational programs and events to engage community members and promote healthy lifestyles.
- Coordinated daily activities for youth and adult participants, ensuring a safe and enjoyable environment.
- Trained and mentored new staff on program delivery and customer service standards.
- Developed partnerships with local organizations to enhance program offerings and community outreach.
- Organized and scheduled appointments for executives, ensuring efficient time management.
- Managed correspondence and communications, maintaining professionalism and clarity in all interactions.
- Maintained accurate filing systems for documents, improving retrieval efficiency by implementing standardized practices.
Behavior Technician
Kyo Autisms Therapy
11.2025 - 02.2026
- Implemented individualized behavior intervention plans to support client progress.
- Monitored client behavior and documented changes to inform treatment strategies.
- Collaborated with multidisciplinary teams to enhance therapy effectiveness and outcomes.
- Developed and maintained positive relationships with clients, fostering trust and engagement.
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
Sales Associate
AutoZone
04.2015 - 09.2018
- Assisted customers with product selection and provided accurate information on automotive parts.
- Processed transactions efficiently, ensuring accuracy and adherence to company policies.
- Maintained store inventory levels through regular stock checks and reorder requests.
- Collaborated with team members to create a positive shopping experience for customers.
- Trained new associates on sales techniques and customer service best practices.
- Resolved customer inquiries and complaints promptly, fostering loyalty and satisfaction.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
John W. North
Riverside08-2012
Skills
- Customer service skills
- Computer skills
- Schedule management
- Safety awareness
- Activity planning
- Recreation programming
- Physical fitness
- Age-appropriate activities
- Friendly, positive attitude
- Attention to detail
- Team leadership
- Decision-making
- Staff training
- Event planning
- Computer proficiency
- Teamwork
- Customer service
- Cleaning and sanitizing
- Reliability
- Multitasking
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Behavior Technician
Kyo Autisms Therapy
11.2025 - 02.2026
Recreation Leader
City of Riverside
12.2018 - Current
Sales Associate
AutoZone
04.2015 - 09.2018
High School Diploma -
John W. North