Gabriela Reis
Lathrup Village
Summary
Detail-oriented individual with ability to handle customer inquiries and resolve issues effectively. Known for adaptability and a strong focus on safety, contributing to high satisfaction levels.
Overview
2
2
years of professional experience
Work History
Swim Club Worker
Cranbrook Swim Club
Southfield, MI
06.2026 - Current
- Assisted in maintaining cleanliness and safety standards in pool and surrounding areas.
- Provided customer service support to members
- Set up and dismantled equipment for swim practices, meets, and birthday parties efficiently.
Nursery Volunteer
Graceway Bible Church
Southfield, MI
09.2025 - Current
- Supervised children's activities, ensuring a safe and engaging environment.
- Assisted in organizing lesson plans and materials for bi-weekly nursery sessions.
- Managed minor injuries effectively using first aid training knowledge when needed during emergencies.
CPR Instructor
Comprehensive Health And Safety Education
Farmington Hills, MI
09.2024 - Current
- Delivered CPR training sessions to diverse groups, enhancing participants' emergency response skills.
- Developed instructional materials for CPR courses, ensuring clarity and compliance with safety standards.
- Assessed understanding through evaluations, adapting teaching methods as necessary.
- Facilitated interactive training exercises, promoting engagement and retention of CPR techniques.
- Became youngest CPR Instructor certified by the American Heart Association (16 years old).
Thrift Store Clerk
Encore Upscale Resale
Southfield, MI
06.2024 - Current
- Assisted customers in selecting merchandise, enhancing shopping experience.
- Processed transactions accurately ensuring efficient customer service.
- Trained new staff on procedures and customer service standards, encouraging team productivity.
- Resolved customer questions and complaints promptly, maintaining high satisfaction levels.
- Increased customer satisfaction by providing excellent service and addressing curiosities in a timely manner.
Education
High School Diploma -
Southfield Christian High School
Southfield, MISkills
- Cleaning
- Customer service
- Problem-solving
- Attention to detail
- Customer relations
Timeline
Swim Club Worker
Cranbrook Swim Club
06.2026 - Current
Nursery Volunteer
Graceway Bible Church
09.2025 - Current
CPR Instructor
Comprehensive Health And Safety Education
09.2024 - Current
Thrift Store Clerk
Encore Upscale Resale
06.2024 - Current
High School Diploma -
Southfield Christian High School