Safety-focused driver with a commitment to reliable service and customer satisfaction. Experienced in handling high-pressure situations, ensuring timely transportation while adhering to safety protocols and fostering a respectful environment.
Work History
School Bus Driver
1 Year 6 Months
Conroe ISD Transportation | 02.2025 - Current
Navigated designated routes safely, ensuring timely student transportation to and from school.
Conducted pre-trip inspections to maintain optimal vehicle safety and performance standards.
Monitored student behavior during transit, fostering a respectful and safe environment on the bus.
Communicated effectively with dispatch for route updates and emergency situations.
Adhered to all traffic laws and school district policies while operating the bus efficiently.
Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
Customer Service Associate
3 Years
Walmart | 09.2022 - 09.2025
Resolved customer inquiries and issues using effective communication techniques.
Collaborated with team members to enhance service delivery and customer satisfaction.
Trained new associates on company policies and customer service practices.
Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
Cross-trained to work the Money Center and handled transactions such as money orders, money transfer sending and receiving, cashing checks, withdrawing from cards, and processing bill payments.
Cross-trained at working the Point Of Sale register as a cashier and took care of customers swiftly and respectfully.
Maintained accurate cash register balances throughout shifts.
Processed transactions efficiently using POS systems, maintaining accuracy in cash handling and sales reporting.
Collaborated with team members to achieve sales targets and maintain a productive work environment.
Assisted in inventory management, ensuring accurate stock levels and timely restocking of merchandise.
Cross-trained in fulfilling online orders promptly, swiftly and efficiently working the cash register, and also trained in properly operating the printing department.
Education
Bachelor of Science - Accounting
Western Governors University | Salt Lake City, UT | 07-2027
High School Diploma
Conroe High School | 3200 W Davis St, Conroe, TX 77304 | 05-2022